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Air Pros (Fort Lauderdale)
Air Pros was founded on the premise of Integrity, Reliability, and putting our customers first . We strive to build long lasting relationships with each and every customer we service. We know the fear and frustration that builds up when your Air Conditioning stops working and our goal is to be the Company you can trust to treat you with fairness and honesty. Our service techs and install teams are trained your solve any problem effectively and efficiently on the FIRST visit. From new installs to simple repairs, Air Pros does it all! I will always be available to solve any customer issue and ensure that your experience with my team always exceeds your expectation. 100% Customer Satisfaction is what we strive for! Limited Time Offer. This offer can’t be combined with other offers. Limited Time Offer. This offer can’t be combined with other offers.
Business Details
Air Pros (Fort Lauderdale)
(954) 406-9005
https://airprosusa.com/fort-lauderdale/?utm_source=organic&utm_medium=organic&utm_campaign=fort-lauderdale&utm_id=gbp
Typical Job Cost
$65,000 – 1.5 million
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License Number
B840316
3.15
228 Reviews for
Air Pros (Fort Lauderdale)
89 Reviews for MAK Design + Build Inc.
Top Reviews
Jameson is definitely an asset to your company... he’s extremely detailed, polite and caring! He mentioned that my old ac unit was still in my attic! Bruno Air installed my new unit in July 2018! I paid close to $10k to have a new AC and duct work which also included removal of the old unit! Jameson spoke with his manager and said it would cost $1250 to take the unit apart and remove it!! It’s not his fault however I feel pro air should take responsibility of what Bruno didn’t complete! My experience with Bruno was horrible and I’m glad they were bought out!
Just wanted give a proper shout out to Numa. That guy hooked us up!!!. Seriously, neat workmanship and very professional. Our unit went out and he worked expeditiously to get our home cooling again over the summer. My family is beyond grateful for this young man. From working with the manufacturer to secure the replacement part through the warranty, to a speedy installation, this guy is simply the best. I highly recommend this guy.
Our appointment was met with one of the best techs possible. Rick was very knowledgeable, skilled, honest, empathetic and worked professionally and diligently utilIzing his resources to provide A+ service. He is definitely proved himself to be of extreme value and a real asset to your company. We would easily recommend him and your company again because of this. Thanks again for such a great experience
Numa possesses an impressive depth of technical knowledge, which was evident in his ability to diagnose and resolve my HVAC issues efficiently. His skill set met and exceeded the standards I was expecting. Top-notch customer service, approachable demeanor, and clear communication;I will certainly tell everyone I know as he has a customer in me for the foreseeable future. Thank you again Numa.
I just have to say, that I have never been so impressed. Air pros is one of the best business I have ever seen!! The whole team found a way to allow me to have ac this summer. I just wanted to give a shout out to Allen Ross, krangcha, and Ralph Ross! They went way beyond just good service. They were excellent and I would recommend them to anyone. Michael Taylor
Branth, We called Air Pros after waiting all they for service from the Co that installed Our unit 2 years ago. With one hour they sent us a tech ( Branth) and he took care right away for the problem. We need a new capacitor and finally Our A/C started to cool right away. Great Customer Service. I recommend this Company for any of your A/C needs.
Had service this morning with 2 of you well mannered, courteous, Knowledgeable staff Jiming & Trenton who ran into many issues to be resolved with our situation which required him getting the assistance of Jacob & Deandre to resolve and come up with a complete fix for our problems. Very good service.
Amazing, fast and friendly service. The installers showed up on time and immediately got to work. Richard was professional and did a great job. He answered all my questions along the way and made sure to stay long enough after the install to ensure everything was running right. Will use them again.
Numa and Branth came to fix my air conditioner in my house. I was very impressed by their work. They have a strong commitment to customer satisfaction and success. Communication with them is always clear and transparent. Don't think twice if you are thinking about repairing your air conditioner.
Air Pros, they are fantastic! They solved a problem with our AC and was quick with the repair. They were very knowledgeable with the AC unit we have and extremely professional. Jason was our tech and he is Fantastic! Very grateful for Air Pros and their excellent service!
We were in a tough situation with leaking water from the A/C unit, technician came and diagnosed the issue. Presented a plan of action and executed plan accordingly. Offering great price on replacement unit and working hard throughout installation. They are the best.
Chadrick was very helpful and explained everything to detail on what he recommended my unit needed to run properly. I recommend Chadrick if you have any issues with your air conditioner and want the job done correctly 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
We’re extremely pleased with the service and quality. Technician Myles was patient, informative, and a valuable asset to the company, presenting himself in a professional and knowledgeable manner. I highly recommend Air Pros as a Premier Company.
I’m impressed with this company. Jiming came out really quick to help with our new mini split system. He immediately knew what was going on and helped teach us to use the system properly. 5 stars and I can’t speak more highly of AirPro’s!!
I was referred to this company by a friend after having several horrible experiences with others over the years. These guys came out so FAST, were so pleasant and were so professional. I will recommend Air Pros any day!!! Thanks again :)
Numa came to repair my air conditioner in my home and I loved his service. He was very professional, courteous, and provided exceptional service. 10 out of 10 would recommend. Thank you once again for a job well done Numa. 😊
Branth I like service it was good they treated me very nice I was impressed by the professionalism,dedication ,and attention detail. Thank you once again for you exceptional service. I am grateful for the positive experience.
Holy, holy, holy! Numa is the bomb. I couldn't be happier than that. Not only did he explain to me how to operate the the thermostat, he also made sure I did it in front of him. Thank you, Numa, and good job!
Jiming provided superb support. Kept me acutely informed of issues and corrective measures. Recommended consultation with supervisor to discuss other service options. Very satisfied with service visit.
After installing a new system it was cooling at all. It was hot. Numa came he fix the problem in no time . He is very knowledgeable. If you have any issues ask for Numa . Your problem will be solve
We always have a great experience with AirPros. Our AC stopped working late afternoon and we received prompt service. The service tech was professional and knowledgeable. Highly recommend AirPros!
Branth came to repair my air conditioner he was very knowledgeable about his job and he and addressed all my concerns.He arrived on time and did a great job. I was very happy thanks.
Jiming and Chris were so professional and efficient! They had our AC up and running in less than an hour. Even went the extra mile to clean our filter system at no additional cost.
Numa from Air Pro arrived on time and installed my WiFi thermostat in a timely matter, he went over and beyond and help me installed the app. Great worker, highly recommended him.
Omar was very knowledgeable. He quickly found the issue and addresed. He is the owner and technician, and he thoroughly explains everything. Great communication and professional!
Numa came to service my unit! He was considerate, punctual and good at recommending the best techniques to keep my unit functional to extend its longevity. Highly recommended!
Mike Mitchell is a true professional i would recommend this person to everyone I know. He is honest and fair and his knowledge of this industry should be commended.
With these summer heats honestly a/c guy is like savior. Numa saved me, by fixing my a/c so quick. Amazing person and real gentleman to my grandma. Thank you Numa!
Numa was very professional and explained to what the problem was. He, of course fixed it, and we are very pleased with his work. I am definitely a happy customer.
Worst Reviews
If I could give 0 stars I would. The customer service experience was horrible. I feel like it is a must to express my disappointment with this company. The FTL franchise came out however; they are a reflection of the company Air Pros LLC. Note: I have a friend in the business and he was away. Also I have ASE’s (automotive field) I am a big DIY guy. On Dec. 11th I ran to Home Depot and grabbed a can of Coil/Evap foam cleaner. I turned out the A/C well the Fan because that was only working. I generously applied it to my Water Cooled unit. Keep in mind I did extensive research on this unit and even though I have an HVAC ASE and they are similar components it is Apples and Oranges. I had the panels already out and coils cleaned. That did not work. Sprayed the cleaner again. Waited a night, still nothing. I noticed on my breaker box Air Pros were listed so I figures let me give them a buzz. We called the number and they were able to get someone out the same day. The tech Daniel Perkins called us ahead of time and gave us a time that he would arrive. Perkins arrived and I had already removed the panels for him and cleaned the coils. He checked the static pressure first while the A/C was not blowing cool. He stated that it is high, possibly needed a vent cleaning. He went on in his diagnosis and stated that it will be $600.00usd to fix. I was like oh my that is a lot of money. Since he diagnose it so fast I was on the fence of 1. He know what he is doing or 2. It was such a simple job and just called out the biggest plan to rope me into saying yes. I asked what needs repair Perkins began to say my capacitor had no juice and the contactor was not pushing in all away and both needed replacement. I understand the Capacitor part (battery) the contactor not so much. I was about to say no that I did not want him to perform the repair however; I asked who comes up with pricing? I know that was an odd question however; I wanted to know why I am being charged $650.00 for 2 component. Perkins stated 2 component changes is that price and a supervisor will also come out to check his work and check static pressure and if there is a blockage a cleaning will cover it as well. He also stated that he will throw in an additional 5 volt capacitor and drain flush. He said it came with is. In reality I was charged for it. Still not happy with the price I said go ahead with the repair. I was looking into the parts needed while he was working and the parts. Contactors range 20 to 60 bucks Capacitors are also in that range. So I am sitting here thinking why in the world am I paying for this. At this point in the repair about 15 minutes laps. In about 20 minutes Perkins turned the breaker on and A/C began to start blowing cool. We were happy. Still bothered with the price I said I am in the wrong business, getting charged $650.00usd for the residential HVAC knowledge. He laughed and reiterated that this comes with a Supervisor coming in and double checking the static pressure and cleaning out the ducts. We were satisfied. We paid for the bill and had to speak with someone at the office for a “Close out call” Now comes the tricking/Scam part.
Fraudsters DO NOT HIRE. As soon technician arrived he checked some part send me a picture of this par along with tree invoices. One of was replacing 5 years old unit for 10k. Then he told me I need replace one part simply because some reading on it no good. My tenant was there and was watching what he was doing. We agreed to replace that part and install booster. 13 minutes later he send me text saying it’s done. Just to get parts from his truck would take longer than 13 minutes. Also he need to go on a roof to replace part with security. Next day AC was working same way, problem was there. I’ve texted and asked for proof of what he did. No answer. Called company with that problem and asked to do what they supposed to do or refund my money. No answer. I disputed. They try to reach me after that. Job was never completed and company doesn’t want to refund money. Fraudsters
Air Pros, is the most unprofessional company I have ever dealt with. They are not knowledgeable, they charged $350.00 for parts replaced that weren’t necessary on a 3 year old unit. They had to come back three times and then refused to fix it and put me on the “do not service” list, they don’t back their work. They refused to return my money back unless I signed a NDA (non disclosure agreement) to shut me up and cover their mistakes. This procedure is just a scam to keep your money. The managers nor owners ever called to see what happened. Filter their reviews and you will see how many people have had the same experience I went through, They speak about integrity, well they are the complete opposite. BUYER BEWARE! Stay away....I only have one star because I had too, but they are not worth any. Again...BUYER BEWARE..... Kris (disgusted former customer)
When you call you get a call center but they came out same day but then to actually schedule the service repair was a fiasco. No assurances, no call backs and the quote given for repair wasn't great. I called a different company. Save yourself the aggravation and go somewhere else. 8/13/23 update: The company has yet to refund our credit card for work they did not do. I've emailed the below and still have not heard from her. I called the number she gave and it goes to a mailbox you cannot leave a messages on. BEWARE OF THIS COMPANY! I will be disputing this charge. What a sham! Shame of them!
Felt over priced called to speak to someone no one never called me back. The guy doing the job told me that a supervisor would be out within 24 hours to check his work until now no one has been out here it’s been three days I paid $1500 for the job we priced. The guy left the old tubing. He told me it would be replaced and never got done.
Paul came to fix our AC from Air pros. He was very unprofessional did not have all his tolls with him I let him use ours. He also broke our closet door when he was checking the units. I place a complain but no response back from them. I am very disappointed with their service. We will not use and not recommend them to anyone.
The worst! They took advantage because they went and I needed the service. Clean coil and evaporator took 30 minutes charge me $800 please don’t go there I called other companies usually is $350 to $400. I have two apartments units don’t trust them
Scammers. Tech offered me a 60 day guarantee and the manager Rob (absolute joke) called me a liar. I posted the screenshot on your photos Rob.
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
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I’m a former customer of the now nonexistent Solar Bear company whose clientele list was purchased by Air Pros. The customer service of Air Pros compared to Solar Bear is drastically different. An improvement for the better. The office staff was courteous. I received an appointment confirmation call from Alexa the day before the appointment; I was notified when the technician was on his way and received a follow up call after service was rendered. My technician Damian was professional helpful and answered all questions without being condescending or insulting. Since I’m new to the company and just had a maintenance check, I’ll reserve judgment on the quality of work but I can attest thus far to the quality of customer service.