My HVAC system has not been working properly for about a month due to a leak in the copper line set. My current A/C company of over 25 years recommended a complete replacement but are unable to do the job themselves for at least 2 more weeks. I had hoped my system would be okay until then but it isn’t. As a result, I have had to reach out to other competitors in order to get this matter resolved. A very good friend quickly recommended Bob Heinmiller Air Conditioning Inc., who had installed his Trane nearly 20 years ago. My friend praised them for their excellent quality of work, very reasonable prices and great customer service. That was enough for me so I contacted Bob Heinmiller Inc right away and explained to them my dilemma. The representative I spoke with then set me up for an appointment the following day to meet with KC, a former technician, now sales team member. KC arrived the next day and quickly assessed the situation. As a former technician with over 20 years of experience, KC understood the problem and agreed that a new copper line set was necessary. However, as an experienced technician, he also quickly deduced the reason for the fan not functioning properly on my compressor was likely due to a faulty capacitor, which it was. Luckily for me, KC had capacitors in his van and was able to replace it immediately. As a result, the compressor was functioning again in no time. While KC and I primarily discussed line set installation, I also requested he give me a quote for an entirely new HVAC system as well, which he was happy to do. KC explained the advantages of both without ever pushing or pressuring me into either option. What’s more, KC’s years of experience as a technician was a huge advantage because he was able to explain in great detail what both jobs entailed. KC also understood and greatly appreciated my loyalty towards my existing A/C company and was very respectful of my desire to first be certain they could not do the job before reaching out to a competitor. As of this writing, a final decision has not yet been made as to which company will ultimately do the work. However, I still felt it necessary to leave this review if for no other reason than to highlight KC’s vast knowledge, expertise and professionalism. Thank you KC!

I recently had the pleasure of working with Bob Heinmiller Air Conditioning to install a new mini split air conditioner in my garage. Having previously worked with this company on a whole house generator installation, I had no reservations about calling them first to obtain a quote for the new mini split AC unit. Based on the fantastic results of the previous project, I was confident in their ability to deliver, and I was not disappointed. From the initial consultation to the final installation, the team at Bob Heinmiller Air Conditioning demonstrated professionalism, expertise, and a commitment to quality. They provided a detailed and competitive quote, answered all my questions, and ensured that the installation process was smooth and efficient. The new mini split AC unit works perfectly, and I couldn't be happier with the results. What truly sets Bob Heinmiller Air Conditioning apart is their exceptional customer service. The staff was friendly, responsive, and always willing to go the extra mile to ensure my satisfaction. They kept me informed throughout the entire process, promptly addressed any concerns I had, and followed up after the installation to make sure everything was working perfectly. The sales representative, Patrick Liner, was very responsive to any concerns I had and made sure that I got the exact right product for my particular situation. The installation technicians, Sean and Anthony, were outstanding. They were professional, efficient, and quick-working. The installation went off without a hitch, and the final results are impressive. They were neat and tidy, and they cleaned the job site of any debris when they finished. I highly recommend Bob Heinmiller Air Conditioning for any HVAC needs. Their dedication to customer satisfaction and high-quality work truly sets them apart.

We had a really good experience with Bob Heinmiller in replacing our 15-year old AC! From the start, Patrick was available to answer all of our questions, and we had many of them! A new AC is a big investment, so we wanted to be 100% sure of what we were signing up for. We compared them to many other Carrier dealers, and even other AC brands, and felt that the service justified the cost! Patrick hands down is a patient, thorough guy, who will make sure you are happy snd understand everything! As far as install - so clean. Michael, Eli, and Team came out on time. They walked the site with me, and explained me the whole process. Even throughout the install, I asked questions and everyone was patient and kind and answered them to my satisfaction! Moreover, there was no rush to get the job done. It was all about doing it the right way. The team left the site clean, removing all debris. Moreover, the actual install of the inside and outside units were well done. Finally, the service team has been top notch! When you install a new AC and Thermostat, it's important that the setting reflect your needs. I called and spoke with Chloe, and she had a tech out to help me update my settings. Chloe called back later, checked-in, and even has a second follow-up scheduled with me for next week just to make sure everything is still running as I want it to be! Overall, from start to finish - it's been a good experience! I'd use this team again!

We were very happy with Bob Heinmiller AC a few years ago when they installed our whole house Generac so when it was time for a new HVAC system we did not hesitate to give them a call. From the very beginning I felt comfortable with the sales rep Patrick. Initially, even before inspecting our existing HVAC system, he took the time to sit down and ask about our HVAC needs and talked with us about the different options available. As promised, the next morning he sent us a quote with options. I was shocked to see the quote almost $6K less than the quote we had received from another well known AC company, for the same model units and installation. Patrick accompanied the installation crew, Eli and Louis, to our house, made introductions, got the work started and returned during the installation to make sure all was going well. We were very impressed with the knowledge and professionalism of Eli and Louis. They were meticulous about their work, always open to our questions, and took time to help set up, then teach us how to use the new thermostat at the end of the day. Always with a smile even though I'm sure they were exhausted ( it was a long install). We would not hesitate to recommend Bob Heinmiller AC.

Our 25 year old drain line had become hopelessly clogged with hardened sediments, such that it caused our AC to shutdown every afternoon in the summer. Using every drain line product out there did nothing to help. Tyler, from Heinmiller, finally told us the issue and gave us available options: 1) install a new drain line or 2) install a condensate pump. He thoroughly explained both options, how they would work, the costs of each and what they would look like. We went with the pump and he had it installed the next day in 2 hours. He had always been open and honest with us, which we greatly appreciate. Heinmiller service operators have always done there best to get us service when we needed it. We have them service our unit twice a year (spring & fall) as the climate here in Central Florida is hard on AC systems. We completely trust Tyler and Heinmiller to service our HVAC systems.

Professional and knowledgeable sales staff and an attention to detail, from the start Patrick made me feel like he was working with me from listening to my needs and concerns to thoroughly explaining everything in detail from the warranty coverage and what to expect when the crew arrived on install day. Thanks patrick ! The install crew of Eli and Lewis were exceptional they were on time and prepared to get me back in comfort again, high quality craftsmanship and even went above and beyond by replace some prior substandard work done by the last installers. They took the time at the end of the day to inform me on my new system and even offered a few thoughtful money saving tips. Way to go guys and thank you for all your hard work everyone over at the Bob Heinmiller outfit. You’ve gained a loyal customer today !

2 weeks ago Heinmiller installed new 4 ton Carrier system. They installed a 2 ton system 2 years ago in another house I owned and that was a good experience. I am delighted with this new 4 ton. First, they were over $2K less than another large HVAC company for the exact same components. This also involved some limited duct work. The sales rep, KC, did an outstanding job, knowledgeable, very responsive. He even showed up to meet the install crew the day of the job and insured a common understanding on exactly what was to be done. The install crew of Michael, Eli and Anthony did a great job and the system is working perfectly. It Really does well in removing the humidity and we couldn’t be more comfortable Thanks, Heinmiller

Bob Heinmiller has been servicing our A/C units for YEARS and we would not think of using anyone else. Our Service Technician, Tyler, is the absolute BEST!! He always greets you with a smile, is always honest with what he sees needing fixed or added and never pressures you, but is always there with a good professional recommendation in our best interest. The office staff is also super friendly and has us scheduled a year out with our qtrly maintenance visits and Tyler always shows up on schedule and on time. I honestly can not think of anything negative to say about this Company or their employees.....and that is rare in this day and age. Way to go Bob Heinmiller crew, keep up the great work! 😍

I had an air conditioning unit installed by Bob Heinmiller and it was a great experience. Everything, from the initial proposal to the installation, was a pleasure. I had quotes from 3 companies and from the beginning I was impressed with Bob Heinmiller. Patrick, the Comfort Specialist, explained everything to me in the proposal and was always available to answer my questions, and to take my calls and texts. I was also impressed with the installers, Michael and Anthony. They did an excellent job, were efficient, and left everything neat and clean. They also took the time to answer my questions on the unit and on how to program the thermostat. I would highly recommend Bob Heinmiller.

After extensive research and multiple quotes, we selected Heinmiller as our Solar Installation company based on experience, fair pricing, technical experience, warranty, integrity, responsiveness, and customer care. We would like to recognize Troy, Miguel, Brian, and Levi for their expertise and excellent service. Based on our strong recommendation, our daughter and son in law have contracted Heinmiller for Solar Installation this month. We look forward to future energy savings and will continue to strongly recommend Heinmiller to family and friends. We wish you and your loved ones a very Merry Christmas and Happy and healthy New Year! Kind Regards Michael & Bari-Ann DiPietro

From Chloe at the front office to Tyler in service, this company delivers! The folks at Bob Heinmiller installed my current AC system 14 years ago, and they’ve been providing outstanding service ever since. The technician has always arrived within the promised window. For both appointments this week, Chloe gave me a heads-up call when Tyler was on his way. Tyler was efficient and knowledgeable during my annual check-up and Chloe made sure that the needed replacement blower motor was available for installation the next day. I feel too busy (and yes, lazy) to write many reviews, but when a company performs this well, folks need to hear about it.

About a year ago, we had Bob Heinmiller run 250 ft of electrical line and install a mini-split in a building out back. Then 10 months later, one of our 2008 HVACs went out, so we called our buddy Patrick at Bob Heinmiller to run a quote to replace both our HVACs. They beat their competition (Cool Today) by a fair amount, and that was installing Carrier vice Rheem from the competition. Patrick showed up with the crew in tow for both installs. Each install (conducted about 10 months apart) were done quickly and professionally in a single day. I will be calling Bob Heinmiller for any future work that they can perform.

Our A/C was out for a couple days (had to get a new motor ordered), and my neighbor asked me “was there nobody that could get out here faster?”. My answer to that sums up our ongoing experience with Bob Heinmiller… I told him “there might have been, but I didn’t call anyone else because we trust our guy Tyler and wanted to make sure it got done correctly”. We have nothing but good things to say about BH, and they are our first and only call whenever we have A/C issues. That statement holds even more weight to anyone who knows what it feels like to even go 2 hours without A/C in Florida during the summer..

We couldn’t be more pleased with our experience with Bob Heinmiller Air Conditioning! From start to finish, their team provided exceptional service, attention to detail, and top-notch workmanship. Our salesman, Patrick, was knowledgeable, professional, and took the time to ensure we selected the perfect system for our needs. The installation team, Michael and Eli, did an incredible job—working efficiently while maintaining a high level of precision and care. They were courteous, thorough, and left everything spotless when they finished. We highly recommend them to anyone in need of air conditioning services!

We were 17-year customers of another Orlando AC dealer and felt we were getting the run around. We wanted to be proactive with replacing our 10 year old builders grade unit; our neighbors used Bob Heinmiller for their AC upgrade and recommended your company. The customer service and responsiveness are without equal. Each member of the team provided dedicated service. An immediate post install glitch was handled expediently. Patrick was on top of everything for us, start to finish. We are pleased with the service and the unit. Thank you to Patrick, Shawn, Eli, Michael and Anthony for an excellent job.

Patrick did an outstanding job helping me replace my 5-ton Carrier Infinity Series and continuing with Carrier Infinity Series. Great discussion about other options on the market, good and bad. Patrick was exceptional in his walkthrough and discussion and keeping me updated on every step in the process. Patrick hit every deadline he said he would. The install team was early and work diligently to get the new unit up and running. They were professional and courteous. Install team did exceptional, clean work and left no debris or garbage onsite. Highly recommend, great team to work with!

It was a great experience working with Bob Heinmiller. While no one wants their AC to go out, I’m happy that I trusted them for service. The trust started when Patrick arrived at my door and ensured me that everything would be transparent. He kept his word! I also can’t see enough great things about the installers (Eli and Anthony). They arrived promptly, provided great service, explained how to work the system and perform maintenance, and next steps for inspection. I would refer Bob Heinmiller to my friends and family in a heartbeat!

Hands down, Bob Heinmiller company is the BEST! All the employees that have come for yearly maintenance, cleaning, etc, are the kindest & also ready to explain the issue. Even the office staff is ready to help. We've used this company over the years & more than satisfied with the work. I feel safe making appointments since the loss of my husband. Knowing a company cares so much about their customers. Thank you, is not enough for the tremendous compassion this company has shown me. No other choices for my Home. Sincerely, Diana B

Matthew visited our home in response to my request for an evaluation installing a house generator. The entire process from initial contact to a finished operating system was a pleasure. Amanda and Debbie handling phone calls and coordinating Seminole County inspections were outstanding, friendly, and informative. Mark, Joe, and Dan completed the installation in one day with little invasion to my landscape. If you can utilize any service or products from this company I would highly recommend them without question.

My thermostat has been malfunctioning since my new AC unit was installed (almost two years ago) and your new technician - Carl - repaired it today. He is excellent! He diagnosed the problem quickly, properly reconfigured all system settings, and made sure that the cooling/heating functions are working correctly. He is very knowledgeable, professional, and polite (e.g., he wore shoe covers to protect my floors and answered all my questions). I highly recommend him for any AC repairs.

Had my AC tune-up done today by Tyler from Bob Heinmiller Air Conditioning. I only give reviews if very good or very bad. This was a very good experience. Tyler was very knowledgeable and pleasant and took the time to answer any questions I had and went the extra mile to do a good job. Thank you Bob Heinmiller and Tyler for good customer service! They also install and service Generac generators and also did a very good job with that a while back. Thanks again, Anita

I had Bob Heinmiller's A/C service diagnose the cause of the frozen evaporator coil in my central A/C. Richie R was the tech assigned, who determined that refrigerant was very low, caused by a leak in the evaporator coil. Richie made the necessary phone calls and learned that the part required was still under warranty. This man conducted himself honestly, professionally, and the work performed was quite to my satisfaction.

Patrick, Bob, Mike, & John did an amazing job installing my new system. They were really helpful, friendly, and very professional during the whole installation process. I was very impressed with the whole process from the start. They did great work. I would highly recommend them to my family and friends when they need a new HVAC system. The unit was installed perfectly and I love the quality system I received.

From the moment we met KC Steele (comfort Specialist) we knew Bob Heinmiller was the right choice for us. His experience and straight up honest approach was much appreciated. KC and the Bob Heinmiller team exceeded our expectations and delivered a state of the art system for us. Thank you! looking forward to years of comfort, savings and support from KC and the Bob Heinmiller team!!

Bob Heinmiller has some of the most well trained and friendly AC repair techs in Orlando. We hired them for a emergency ac repair and they arrived early, explained the repair process in detail and even got them to install a new thermostat for me. It was easy and we were back in biz in no time. If your looking for a hvac repair company i reccommend Bob Heinmiller. Thank you Guys!

We had a new heat pump & air handler installed. Our experience was great—from Patrick giving us the quote to the excellent installation by Anthony & Michael. Patrick stayed on top of things & answered all our questions, always returning calls & emails promptly. The entire process went smoothly & quickly. Would certainly recommend Bob Heinmiller Air Conditioning.

We’ve been using Bob Heinmiller for 12 years. We’ve always received great service and I am very confident in their diagnosis of issues and in doing our annual check up. Tyler has been here multiple times and he does great work. When a company can keep their employees for years you know they’re treating them well. I don’t hesitate to recommend Heinmiller!

Patrick is extremely reliable and provided me with a very good price and worked hard and diligently to make it all happen. Eli, Michael, Ant and David installed my unit and demonstrated Knowledge and skill in their work. They showed up when they said they would and I am extremely pleased with the service. Thank you all for making it all happen collectively.

The office called to let me know that the tech was on the way. Chris was very friendly and took the time to check everything. He even took his shoes off when in the house!. After the service, he told me everything he did and that the system was working fine. I've been a customer of Bob Heinmiller AC for years and have always been happy with their work.

Called on a Friday night with AC issue during a very hot spell. Quick response from the company scheduled service on Saturday. The tech, Tyler, was on time, fixed the problem, and offered suggestions for what would be needed to improve the system in the future. Heinmiller has been our go to company for all AC and electrical work for about 25 years.