When the heat wave moves into the Sunshine State, you can’t afford to be without a functional air conditioner. AC Pros is a full-service HVAC company based in Fort Myers, FL, providing service throughout the southwest Florida area. With more than 43 years of experience, we’re able to service HVAC units of all makes and models. Our company is the preferred contractor for most major home warranty companies and was voted Florida Weekly’s Best HVAC Contractor in 2019.
Typical Job Cost
$65,000 – 1.5 million
Read More
License Number
B840316
I finally found my go-to HVAC company! This week, our Carrier system was running continuously in the afternoon but couldn't maintain our thermostat setting. The house was reaching 81°F with indoor humidity spiking past 68%, making it incredibly uncomfortable. From the moment I called AC Pros and spoke with Michelle, I knew I was in good hands.Our technician, Josh, arrived right on time and was incredibly professional, courteous, and thorough. He quickly diagnosed that the previous company/technician had previously overcharged the system with too much refrigerant, which was causing the unit to struggle. Josh walked me through everything he was doing to bring our system back to the manufacturer's strict specifications. I deeply appreciated the excellent communication and the fact that Josh genuinely cared about fixing it right. They have earned my complete trust and confidence, and I will confidently refer AC Pros to all of my family, friends, and neighbors! I wish AC Pros, Michelle and Josh the best. Keep up the great work!
AC Pros made what felt like a disaster as easy as it could have possibly been. Thank you so much to Zach, Michelle, Andrew, and their team for being so understanding and QUICK!!! My condenser unit went out, and Michelle coordinated to have Zach / Andrew come out as soon as was possible for me. They provided several "tiers" of estimates, each with honest ifs, ands, and buts, so I knew I was making an informed choice. I ended up having the condenser unit and air handler both replaced. The techs who came out to do the installation were so polite and cleaned everything up behind them. Overall, I had a great experience, and it is such a relief to know there are still trustworthy and family-owned businesses in the area that will truly take care of you 🙂
I had a Freon problem. My original ac company veteran air told me to replace the part it would cost me 2,000 and then told me I needed a new compressor and the top of the line would cost me 30,000 for a 4 ton unit. Since I don’t work on emotion I called AC Pros for a second opinion and man I must say Michelle was a sweetheart so got me worked into the schedule right away she felt so bad with what had happened to me. Andrew came out he is also an amazing tech and quoted me for the job $460 plus for being a new customer a got 25% off. AC Pros is definitely my new AC company I will be using from now on! Thank you for helping the average working human beings out there. I will be telling all my friends and family and neighbors about the company!!
The tech came to check HVAV unit since I just bought the condo and was unbelievably the best tech I have had the pleasure of communicating with. Honest found more than the home inspector saw found discussed before I purchased the condo. He did what he needed to do based on the sake but I will be doing a maintenance contract and upgrading equipment that needs to be taken care of. I was in the commercial real estate industry director of PM working with contractors and teaching my engineers to pay attention . I asked the questions he gave me the answers and was honest and I can’t say enough about how professional, kind and honest he was. Thank you and see you soon for my upgrades
I highly recommend this AC Pros! They recently repaired my ductwork and did an outstanding job from start to finish. The team was professional, knowledgeable, responsive, and took the time to explain everything along the way. Their workmanship was excellent, and they made sure the job was completed properly and efficiently. It's reassuring to know that whenever I have an AC issue or concern, I can count on them to be reliable, honest, and quick to respond. If you're looking for a company that stands behind their work and truly cares about their customers, this is the team to call. Thank you again for the great service over the years!
AC Pros came through for me. I purchased a new unit in 2023. Come August 2026 my house is 81 degrees at 10 o’clock at night. I called AC Pros in the morning. Andrew came to the house and immediately started troubleshooting then unit. He found that the unit had a leak in the coil. Andrew recharged the system so we could get through the night. The new coil was ordered and the system was fixed before the weekend. I couldn’t be happier with his service, and the company stood behind the warranty. I will definitely he using them in the future!
Awesome company, Mark and Andrew were both quick to respond to all of my questions, extremely knowledgeable, understood my needs, and provided us with BOSCH 2 ton and 4 ton 19 SEER units which are amazingly quiet AC units. Sean and Lionel provided remarkable expert installations, they were amazing!. AC Pros, hands down, were extraordinary from start to finish!! They're excellent in communicating as well!! My researching numerous companies paid off, I'm extremely fortunate to have found an exceptional A/C company = AC PROS!
Five star service all the way! From the moment I reached out to the Pros, they treated me great. Carson visited on time and provided three options for me to consider when replacing my old a/c system. The right equipment showed up on time as promised. Luis was prompt for his installation appointment and provided a quality installation. He cleaned up behind himself, and my place looked as good as it did before he arrived. I would use these guys again and will recommend them.
I called AC Pro for a second opinion on my HVAC system which was not putting out cool air and they said they would send someone out for a free Inspection. Their representative came the next day and he was very personable, professional and helpful in explaining the HVAC process and possible solutions. I’m looking forward to seeing what suggestions and estimate they offer. An impressive company!
Great customer service on the phone, setting up appointment was quick and easy. Zachary was my service tech and he set up my new Ecobee thermostat, got me started on the app and explained all that I would need. He cleaned up after his install and was great. Even had to work around other vendors on site at the time. Couldn’t be happier.
We have been using AC Pros for our Air Conditioner maintenance for several years and would like to recommend them. They have been very informative during service calls and explain why they are doing certain tasks. Our AC unit is 8 years old and thanks to their service techs, I expect to get several more years,
Zach is great service tech. Michelle in the office is phenomenal at keeping customers informed and confident the work will be fine and done correctly. we sign up for 3 years and have never regretted the decision. Peter Schmidt
Today my air conditioning stopped working and AC pros were on site and assessing the issue right away. Not only are they experts but more importantly, they’re HONEST. I’ll never trust or recommend anyone else.
AC Pros has always done a great job for us. Todd did the last maintenance and everything went well. He was pleasant and professional. I recommend this company
Our condenser failed due to flooding in Hurricane Ian. ACPros had their diagnostic technician there in only a few hours. He had it diagnosed quickly. Needed replacement. By dinner time the same day, I had received estimates and was able to make a choice of the replacement system. The installation crew arrived ON TIME and as planned. When do you get THAT in Florida?? They layed out cloths to protect my driveway and garage floor while they worked. They were very nice and polite young me. They worked very well together. Had our new system up and running by mid-afternoon and our life was able to return to normal. I am a very particular individual. I can pick out slackers and spot all the mistakes. Not so in this case. ACPros did a superb job both of providing responsive service, customer care, and execution of their technical work. I highly recommend them.
AC pros saved me. WES is a pleasure to deal with. He is honest and tries to do the best he can possibly do to accommodate. He sent out his technicians on multiple occasions and did not charge me. Others would nickel and dime you. We finally decided to replace the unit. He gave me a great price and did not bill me for all the other visits. Obner is one of the technicians and a real pleasure to deal with. He is honest, very professional and a real gentleman. If you need an air conditioner repair service AC Pro's is the one to choose.
Great service. Wes was very helpful for us to plan an AC inspection of a home purchase. Our technician Mark was very friendly, professional, and knowledgeable. His expert descriptions were easy to understand and very detailed. Will use this company for our HVAC needs in the future. Highly recommend.
AC Pros responded to our emergency fast and Luis provided exceptional, professional service and gave us some tips and tricks as well. I would highly recommend AC Pros.
I have the correct business, with emails. Charged for a service contract (did not own home yet was to be a check on systems and apply mastec to the system) then they never performed the service, only did the mastec. When I called for the 6 month maintenance (they never called us) the tech that came was rude and informed us that the uv light had been out for years and there was mold everywhere. When we questioned why this was not caught at the initial maintenance, that's when they said they never did it. They never performed 2 services. Thankfully we found a trustworthy and honest company.
One of the worse experiences I've had unprofessional technician and predatory sale techniques. Their technician became angry when I didn't accept his recommendation to replace my complete system for $9k dollar when I asked him about replacing the blower motor instead I was told that isn't an option and when I talk to the owner I was told that they would refuse the job and ask that I go to another company Correct if most of the business owners are like yourself they will remain a 1 star
No stars. Tech went to my home sat in his vehicle lied about ringing the door bell. Then sent me a txt saying my service was completed. Will never call them again nor will I ever recommend
Diagnosis never sent to my home warranty.
Terrible customer service. Unresponsive, dishonest. This was a routine semi-annual service call. The tech said that I needed a new capacitor and installed a new one without my permission. When I objected, he put the original back on. I noticed a new noise coming from the outside unit after the service call and contacted the company. The tech returned and said he didn't hear anything unusual. He refused to tighten the screws on the frame to see if that was the issue. I recorded the noise and sent it to the owner via text and email. He did NOT respond. I then contacted a "reliable" AC contractor who was responsive (same day service) and honest. This tech tightened all of the screws AND checked my capacitor with a multimeter. This tech said that the capacitor is performing well and DID NOT need to be replaced. On another note, I purchased a Groupon for the service call with AC PROS and despite giving the code to the tech while he was here, AC PROS sent me an invoice charging me for the full amount AGAIN !!I The icing on the cake was that the tech from AC PROS did not cover his shoes when entering the house (as other companies do) and tracked black soil onto my new area rug!!
We had issues with this company from the moment the man who was coming out to give us a diagnostic and estimate. Our appointment was made between Friday 12:30 and 2. This window would provide my husband time to come home from work, at 11:30 he messages my husband telling him he was on his way to our house my husband advised him he was still working that he had asked for an appointment window between 12:30 and 2p, he said that note was never made by whom ever scheduled it. He advised my husband that if no one was home his appointment would postponed for a different time.(mind you we had NO AC in 90 something degrees weather) Fortunately I was home and was able to let him in. Our entire unit had to be replaced so our installation was scheduled for Monday morning at 9am. My husband took the day off to be home during the installation at 10am we received a call letting us know they had an issue and said they would have to reschedule for the next day, my husband upset advised him he had taken an entire day off from work to be home for this and he needed it done. Finally at 2:30pm the technicians arrived to install the unit, Installation was about the only good thing about our experience with AC pros. Tech Wilfredo was knowledgeable and courteous he answered all the questions my husband had. Today Tuesday my husband received a call stating that the tech did not collect payment, before he left our property my husband asked what payment he was speaking of ( as we had financed) he told my husband he had to pay for the installation, my husband advised him we had financed it would not be out of pocket. The guy was taken back when my husband told him it was financed. He asked if he had completed and signed all the paperwork for the financing process which was done the previous Friday. Overall communication between the staff was lacking which was extremely frustrating.
The tech didn't even check the pressure differential on the AC system. I certainly didn't get adequate service.
Nice people, but still a smaller company. They couldn't get is up and running before the weekend because they just didn't have the needed skilled labor. The repair was minor, but the cost for coolant was seriously marked up. I could have spent the money to get my EPA license and bought a 25lb tank of refrigerant for less than they wanted to fill up my compressor. I had to call another company who came out and fixed the leak same day and refilled the compressor for $1000 less then AC prose quoted. Honestly, in hindsight I'm glad we had to wait one day for the repairs as it saved us a grand. I get it your a business, but everyone knows refrigerant is marked up to cover for losses anywhere else. But $2000 for 8lbs of refrigerant??? A25lb tank is like $350 and an finding someone with an EPA license isn't too hard. And the constant requests to do a review for the last 3 weeks is pretty annoying. So, here is the review. In a nutshell nice people, but limited availability but refrigerant mark-up is excessive.
Join our newsletter for exclusive renovation insights, maintenance guides, and behind-the-scenes looks at our animated superhero series — The House Remodelers.
Your contractor claim request has been submitted successfully. You’ll get an email notification, once Admin Approve/Reject the request.
I opened my new store in Bonita Springs called Mattress By Appointment in Bonita Springs. Once I opened the store, I wanted to make sure that my AC was working perfectly, knowing that there were days when the temperature outside was over 100°. I called AC Pros, and within 24 hours. I had Carson Williams from AC Pros at my store checking everything to ensure my system was 100%. Not only did Carson check everything, he explained exactly what he was doing step-by-step, so I understood the process more than I did before the appointment. AC Pros was not only professional, but they were courteous enough to spend extra time with me to ensure I understood everything about my system and how it works. Thank you, Carson Williams, for your professionalism. Thank you, AC Pros, for getting one of your AC experts to my store within 24 hours. This was one of the best services I received and I’ll be sure to always use AC Pros for all my future needs at my Business and also at my Home. If I was able to give Carson 10 stars I would but I believe 5 Stars is all they allow me to give Carson Williams and AC Pros. If you’re looking for work on your AC to make sure it’s working correctly AC Pros is the company that you can rely on and count on and rest assured they’re going to do things, right. Now Mattress By Appointment in Bonita Springs will always be cool for my customers to do their shopping for their new Mattress.