When the heat wave moves into the Sunshine State, you can’t afford to be without a functional air conditioner. AC Pros is a full-service HVAC company based in Fort Myers, FL, providing service throughout the southwest Florida area. With more than 43 years of experience, we’re able to service HVAC units of all makes and models. Our company is the preferred contractor for most major home warranty companies and was voted Florida Weekly’s Best HVAC Contractor in 2019.
Typical Job Cost
$65,000 – 1.5 million
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License Number
B840316
I finally found my go-to HVAC company! This week, our Carrier system was running continuously in the afternoon but couldn't maintain our thermostat setting. The house was reaching 81°F with indoor humidity spiking past 68%, making it incredibly uncomfortable. From the moment I called AC Pros and spoke with Michelle, I knew I was in good hands.Our technician, Josh, arrived right on time and was incredibly professional, courteous, and thorough. He quickly diagnosed that the previous company/technician had previously overcharged the system with too much refrigerant, which was causing the unit to struggle. Josh walked me through everything he was doing to bring our system back to the manufacturer's strict specifications. I deeply appreciated the excellent communication and the fact that Josh genuinely cared about fixing it right. They have earned my complete trust and confidence, and I will confidently refer AC Pros to all of my family, friends, and neighbors! I wish AC Pros, Michelle and Josh the best. Keep up the great work!
I called approximately 6:00 am Hoping AC Pros. Could help that day! Manager contacted Technician Andrew, He was there before 10:00am. Accessed Situation, Explained in-professional manner what could be done.. we chose a new system. , Office staff contacted me with financing information, all of this happened by 12:00 noon. The New System will be installed tomorrow. Very reasonable price . Andrew also have us a few tips to stay comfortable until 7:00 am in the morning.. Thank You AC Pros. Judy Holler. AC Pros have been taking care of our air conditioners since 2019. Always professional, courteous, and reasonable.Office staff is amazing, they work with your schedule. We highly recommend them for any of your air conditioner needs. They are a five star company. Judy Holler 2025. We recommend AC Pros for your air conditioning needs. Professional every visit for check ups. Office staff are always courteous & helpful with any questions. Judy Holler
Saturday I woke up to no ac motor was not working 🥵 they were out to our house within a couple hours! although the tech found water and insulation damage in my unit, he was still able to get the unit back on and running! Tech was fast, polite, and knew what he was doing! They needed to come back and redo insulation. They came out while we were not home. When I did get home, I quickly realized the ac was not working again. This time the motor was going but nothing from the vents. I called and Michelle, so very helpful and kind, had someone out within a half hour of me calling! Andre within 15 minutes it was back on’ a fuse had disconnected. Michelle called to make sure my unit was working after the tech left! Great customer service by office personnel and techs! Thank you!
AC Pros made what felt like a disaster as easy as it could have possibly been. Thank you so much to Zach, Michelle, Andrew, and their team for being so understanding and QUICK!!! My condenser unit went out, and Michelle coordinated to have Zach / Andrew come out as soon as was possible for me. They provided several "tiers" of estimates, each with honest ifs, ands, and buts, so I knew I was making an informed choice. I ended up having the condenser unit and air handler both replaced. The techs who came out to do the installation were so polite and cleaned everything up behind them. Overall, I had a great experience, and it is such a relief to know there are still trustworthy and family-owned businesses in the area that will truly take care of you 🙂
I had a Freon problem. My original ac company veteran air told me to replace the part it would cost me 2,000 and then told me I needed a new compressor and the top of the line would cost me 30,000 for a 4 ton unit. Since I don’t work on emotion I called AC Pros for a second opinion and man I must say Michelle was a sweetheart so got me worked into the schedule right away she felt so bad with what had happened to me. Andrew came out he is also an amazing tech and quoted me for the job $460 plus for being a new customer a got 25% off. AC Pros is definitely my new AC company I will be using from now on! Thank you for helping the average working human beings out there. I will be telling all my friends and family and neighbors about the company!!
I've had great luck with this local company! When our AC went out, another company gave us a quote for things we did not need to repair. AC Pros came out, gave us an honest estimate, and completed the job as soon as the parts were available. Michele in the office is a gem! She kept us informed of the status of the parts and the appointment with the technician. And, last but not least, Andrew the technician, who actually did the repair, was phenominal! Friendly, professional, and explained everything in laymans terms Sometimes it's hard to find honest repair companies in SW FL, so finding a company that is honest and stands by their work is important. I would HIGHLY recommend AC Pros.
I highly recommend this AC Pros! They recently repaired my ductwork and did an outstanding job from start to finish. The team was professional, knowledgeable, responsive, and took the time to explain everything along the way. Their workmanship was excellent, and they made sure the job was completed properly and efficiently. It's reassuring to know that whenever I have an AC issue or concern, I can count on them to be reliable, honest, and quick to respond. If you're looking for a company that stands behind their work and truly cares about their customers, this is the team to call. Thank you again for the great service over the years!
Awesome company, Mark and Andrew were both quick to respond to all of my questions, extremely knowledgeable, understood my needs, and provided us with BOSCH 2 ton and 4 ton 19 SEER units which are amazingly quiet AC units. Sean and Lionel provided remarkable expert installations, they were amazing!. AC Pros, hands down, were extraordinary from start to finish!! They're excellent in communicating as well!! My researching numerous companies paid off, I'm extremely fortunate to have found an exceptional A/C company = AC PROS!
Wanted to change out our AC system before the heat of Summer and we knew it was near end of life so we called Todd and he took care of everything for us. We got the system we wanted installed and the process was excellent. We were always in the loop for scheduling and the workers were always on time, considerate of my wants and needs and cleaned up after their work was done. Being in construction all my life I can really appreciate a great company when I meet one! Thank you AC Pros!
Five star service all the way! From the moment I reached out to the Pros, they treated me great. Carson visited on time and provided three options for me to consider when replacing my old a/c system. The right equipment showed up on time as promised. Luis was prompt for his installation appointment and provided a quality installation. He cleaned up behind himself, and my place looked as good as it did before he arrived. I would use these guys again and will recommend them.
We can’t say enough about AC Pros! Their customer is at the center of everything they do. Our AC unit was struggling and Todd sent Andrew to the rescue (in a very timely manner)! Andrew followed up a few days later to ensure our unit was running properly. They are kind, caring, knowledgeable, and act with a sense of urgency to provide a great service to their customers. We are very thankful for their expertise! Highly recommend this wonderful company!
I called AC Pro for a second opinion on my HVAC system which was not putting out cool air and they said they would send someone out for a free Inspection. Their representative came the next day and he was very personable, professional and helpful in explaining the HVAC process and possible solutions. I’m looking forward to seeing what suggestions and estimate they offer. An impressive company!
Andrew, AC Pro's Sr Technician, successfully installed 2 Nest 4th generation thermostats in our home with full local and remote functions and transferred all control to me, the owner. Later this month, he will perform semi-annual maintenance on our AC/Heating dual systems, which they have successfully and reliably performed for us every year for twelve consecutive years. They are the best.
Used A/C Pro for first time after 7 years of other companies. Our technician, Mark, was extremely professional and personable. He did an awesome job of cleaning the evaporator and condenser coils which were dirty even though I am on a semi-annual cycle. Very thorough job and sent photos of each step of the service process. I highly recommend AC Pro and my thank you to Mark!
We had a really great experience overall. It never felt like we were just another service call. AC Pros treated us like valued customers and took the time to get everything right. Our tech, Andrew, was great to work with. He was patient, professional, and explained things in a way that actually made sense. Highly recommend them! Thanks agajn!
Great customer service on the phone, setting up appointment was quick and easy. Zachary was my service tech and he set up my new Ecobee thermostat, got me started on the app and explained all that I would need. He cleaned up after his install and was great. Even had to work around other vendors on site at the time. Couldn’t be happier.
We required a new AC system. Decided on AcPros for the job. Was not disappointed with our choice! They were timely with the install as well as friendly to deal with. Additionaly the pricing was fair. You can't ask for anymore than that! I would use them again and would recommend AcPros for your next AC repair / replacement needs.
Being a SnowBird you have to be very careful in choosing a quality contractor. I was most fortunate to have a friend recommend AC PROS and I could not be more happier with their work. Their dedication and professionalism was most evident from start to finish. I could not be any happier and I recommend them with FIVE STARS!
We have been using AC Pros for our Air Conditioner maintenance for several years and would like to recommend them. They have been very informative during service calls and explain why they are doing certain tasks. Our AC unit is 8 years old and thanks to their service techs, I expect to get several more years,
AC Pros is dedicated to providing great customer service. Our tech, Mark, did a thorough job servicing our AC and followed up with us to check if it was cooling as it should. We are very happy with AC Pros and signed up for our annual maintenance plan.
The tech, Andrew, was awesome! Thorough, knowledgeable, competent, honest, and professional. Great company. Michelle, the office manager awesome too. Trustworthy family operated company. They will stand by their work and resolve any issues.
Excellent workmanship, well coordinated team. Michelle from the first call was super helpful, friendly and smart. All work schedule was well communicated. I have used AC Pros for both system maintenance and replacement, highly recommend.
Zach is great service tech. Michelle in the office is phenomenal at keeping customers informed and confident the work will be fine and done correctly. we sign up for 3 years and have never regretted the decision. Peter Schmidt
Ray came to do regular 6 month inspection. Everything was done in a neat and timely manner. He mentioned that the UV bulb should be changed, he didn’t have one with him but came back a few hours later and replaced it.
Thank you Zack on site and Michelle in the office for the professional service. It's nice to have our AC operational again! Your advice on moving forward to address some future needs was also very solid.
Andrew did an excellent job servicing my AC unit. He explained what he was doing and recommended a cleaning that I might need in the future. He also answered my questions about maintaining my unit.
AC Pros is a great company that provides reliable service at a fair price. Their technicians are always helpful and explain things well. Andrew was at our condo and provided great service.
Eric did an outstanding job. His attention to detail, his patience with my questions and his explanations were first class. I was so impressed with his removal and installation.
Andrew with AC Pros is fantastic. He is incredibly knowledgeable about AC units and the science behind them. He is also extremely trustworthy which is why I keep using AC Pros.
I have the correct business, with emails. Charged for a service contract (did not own home yet was to be a check on systems and apply mastec to the system) then they never performed the service, only did the mastec. When I called for the 6 month maintenance (they never called us) the tech that came was rude and informed us that the uv light had been out for years and there was mold everywhere. When we questioned why this was not caught at the initial maintenance, that's when they said they never did it. They never performed 2 services. Thankfully we found a trustworthy and honest company.
One of the worse experiences I've had unprofessional technician and predatory sale techniques. Their technician became angry when I didn't accept his recommendation to replace my complete system for $9k dollar when I asked him about replacing the blower motor instead I was told that isn't an option and when I talk to the owner I was told that they would refuse the job and ask that I go to another company Correct if most of the business owners are like yourself they will remain a 1 star
No stars. Tech went to my home sat in his vehicle lied about ringing the door bell. Then sent me a txt saying my service was completed. Will never call them again nor will I ever recommend
Diagnosis never sent to my home warranty.
Terrible customer service. Unresponsive, dishonest. This was a routine semi-annual service call. The tech said that I needed a new capacitor and installed a new one without my permission. When I objected, he put the original back on. I noticed a new noise coming from the outside unit after the service call and contacted the company. The tech returned and said he didn't hear anything unusual. He refused to tighten the screws on the frame to see if that was the issue. I recorded the noise and sent it to the owner via text and email. He did NOT respond. I then contacted a "reliable" AC contractor who was responsive (same day service) and honest. This tech tightened all of the screws AND checked my capacitor with a multimeter. This tech said that the capacitor is performing well and DID NOT need to be replaced. On another note, I purchased a Groupon for the service call with AC PROS and despite giving the code to the tech while he was here, AC PROS sent me an invoice charging me for the full amount AGAIN !!I The icing on the cake was that the tech from AC PROS did not cover his shoes when entering the house (as other companies do) and tracked black soil onto my new area rug!!
We had issues with this company from the moment the man who was coming out to give us a diagnostic and estimate. Our appointment was made between Friday 12:30 and 2. This window would provide my husband time to come home from work, at 11:30 he messages my husband telling him he was on his way to our house my husband advised him he was still working that he had asked for an appointment window between 12:30 and 2p, he said that note was never made by whom ever scheduled it. He advised my husband that if no one was home his appointment would postponed for a different time.(mind you we had NO AC in 90 something degrees weather) Fortunately I was home and was able to let him in. Our entire unit had to be replaced so our installation was scheduled for Monday morning at 9am. My husband took the day off to be home during the installation at 10am we received a call letting us know they had an issue and said they would have to reschedule for the next day, my husband upset advised him he had taken an entire day off from work to be home for this and he needed it done. Finally at 2:30pm the technicians arrived to install the unit, Installation was about the only good thing about our experience with AC pros. Tech Wilfredo was knowledgeable and courteous he answered all the questions my husband had. Today Tuesday my husband received a call stating that the tech did not collect payment, before he left our property my husband asked what payment he was speaking of ( as we had financed) he told my husband he had to pay for the installation, my husband advised him we had financed it would not be out of pocket. The guy was taken back when my husband told him it was financed. He asked if he had completed and signed all the paperwork for the financing process which was done the previous Friday. Overall communication between the staff was lacking which was extremely frustrating.
The tech didn't even check the pressure differential on the AC system. I certainly didn't get adequate service.
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I opened my new store in Bonita Springs called Mattress By Appointment in Bonita Springs. Once I opened the store, I wanted to make sure that my AC was working perfectly, knowing that there were days when the temperature outside was over 100°. I called AC Pros, and within 24 hours. I had Carson Williams from AC Pros at my store checking everything to ensure my system was 100%. Not only did Carson check everything, he explained exactly what he was doing step-by-step, so I understood the process more than I did before the appointment. AC Pros was not only professional, but they were courteous enough to spend extra time with me to ensure I understood everything about my system and how it works. Thank you, Carson Williams, for your professionalism. Thank you, AC Pros, for getting one of your AC experts to my store within 24 hours. This was one of the best services I received and I’ll be sure to always use AC Pros for all my future needs at my Business and also at my Home. If I was able to give Carson 10 stars I would but I believe 5 Stars is all they allow me to give Carson Williams and AC Pros. If you’re looking for work on your AC to make sure it’s working correctly AC Pros is the company that you can rely on and count on and rest assured they’re going to do things, right. Now Mattress By Appointment in Bonita Springs will always be cool for my customers to do their shopping for their new Mattress.