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Century Roof and Solar
A family-owned business for over 25 years. Offers residential and commercial roofing, solar, and skylight installation.
Business Details
Century Roof and Solar
888-233-7548
https://www.centuryroofandsolar.com
Typical Job Cost
$65,000 – 1.5 million
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License Number
B840316
23135 Saklan Road Hayward, CA 94545
4.65
231 Reviews for
Century Roof and Solar
89 Reviews for MAK Design + Build Inc.
Top Reviews
I really enjoyed my experience with Century Roof and Solar. Their team was professional, prompt and knowledgeable. The workmanship was outstanding. Tony came out to do the initial site visit and go over all the options. He explained things enough for me to make an informed decision. He didn’t hard sell any upgrades that didn’t make sense. After his visit I received a proposal with all the different options, and costs for each, clearly outlined. This saved some confusion when the office staffed noticed an omission a few days after we agreed on a scope of work and a price. Because their proposal outlined all the options I could clearly see the clerical error that resulted in the mistake. We adjusted the proposal and moved forward. They were clear about their schedule and let me know when they would be available to start. They were very accommodating when I needed to change the schedule to due to a conflict with another project. When the start date finally arrived the crew showed up ready to work. They were very considerate of our extensive garden and I’m really glad they had all those young backs to haul all the debris up the three flights of stairs and the new material down those same stairs. I hopped up on the roof myself once or twice a day. Both to check on workmanship and to discuss issues that Pedro, the foreman, discovered. Dry rot, missing trim, and missing sheathing. All additional work was clearly explained, fairly priced, and nicely executed. The end result is a roof I feel very confident will last another 30-40 years. As a construction contractor myself I really appreciate the whole experience dealing with the Century Roof team. I would definitely feel comfortable bringing them on to another project.
I was referred to Century Roof and Solar by a trusted contractor friend, and I’m very glad I took his recommendation. We had seven new replacement skylights installed and also needed some previous roof damage repaired. From start to finish, the experience was excellent. The entire Century team (including the office staff) was both highly skilled and genuinely personable. Every employee we interacted with demonstrated professionalism and clearly knew their craft, which gave us a lot of confidence throughout the project. The finished work exceeded our expectations. The skylights look fantastic, the roof repairs were done seamlessly, and everything was completed with great attention to detail. We couldn’t be happier with the results and would absolutely recommend Century Roof and Solar to anyone looking for quality roofing or skylight work.
We needed some roof tiles to replace the broken ones when we replaced some of the damaged wood trim. I called Century Roof and Solar and was greeted by Kyla. She was very nice and efficient: asking the right questions and giving out precise information. When I came to pick up the tiles, even though it was 'wrong' hours (not between 6:30 and 8:00 am) Elena (?) was very helpful and got the tiles I needed. It was a small transaction. But I believe that if one does well in small things, one will do well in big things. I will definitely come back to Century Roof and Solar if I have any need, big or small, in the future.
It’s good to know that there are still honest and hard working people that truly want to help their customers. The process of replacing my tile roof, gutters and insulation with Century Roof and Solar was an easy and painless experience. The materials and workmanship are of the best quality. It was a joy to have worked with them.
Co-worker suggested Century Roof and Solar, went with the factory install. So I could transfer material and labor, to the new owner when I sell. Tony (owner) Pedro, Mark, Jose and to all the other workers, set the standard in roofing industry. From the field workers and office workers take pride in there jobs.
We could not have asked for a better experience with Century Roof and Solar. The service level from start to finish was perfect. The various crews worked diligently all day with a great clean up at the end of each day. Our Presidential TL Solaris roof looks wonderful and we couldn't be more pleased.
Century Roof and Solar replaced our very old tile roof with composition shingles. To say the roof is beautiful would be an understatement. It is gorgeous!! And what a treat to work with the wonderful staff who were so particular each day with clean-up and so friendly.
I adore my roof, solar, and gutters. It makes me confident that my house is safe and protected from the top down. I got 3-4 quotes and Century was a little under the top quote, but that makes sense when you consider I got Ultra HD shingles, steel gutters custom made on premise, new siding, fireplace caps, skylights, and an entire solar system plus paid extra for a longer warranty. Well worth it given how impeccably the work turned out and the attention to detail his crew gave to each element of the job. They were additionally flexible to work with other contractors to enable them to put in insulation and lights while still getting the job done. The most challenging part of the job was timing to get started. Because of Tony's reputation (I learned about him from a friend who also have a beautiful new roof), he books up months ahead so his quoted start date was the farthest out and then we got impacted by weather and manufacturer shortage of panels. However Tony was also flexible around our schedule for starting the job and once we were a go the job moved quickly and our massive roof was done in 2 weeks plus inspections. He checked in every couple of days with updates as things changed (and they do change as you should expect all house projects to I've learned) but always had solutions. The only thing his team couldn't do was finish the ceiling/wall edge under my skylights that was exposed as the skylight was a different size than originally planned from the manufacturer. Every time I had a question Tony had great advice - he was right a lot and patient to answer in detail. The team was nice, respectful, responsive, and flexible. They take real pride in their work. The gutters especially - we still rave about them all the time, months later. To top if off I'm getting money back from PG&E each month which is exactly what Tony calculated - I wanted a bit more than I was using before so I feel well prepared as my electrical needs grow in the future. Century is the first company I call now for any roof, solar, or related work - and the first I recommend.
TLDR: Tony and his crew are as friendly as they are knowledgeable and its obvious they care about the quality of their work. We trusted their experience and the resulting advice for our project and it turned out great! Hire them with confidence. Longer version: We had effectively two 100 foot redwoods hit our house back in Feb 2020 from a wind storm which caused extensive roof and solar damage. Luckily, the prior owner of my house left the contact details behind for Century Roof and Solar whom did the original solar work. We called up Tony and he was a bright spot in the 'fun' we were having in sorting out framing contractors, etc with the insurance company. He was very friendly and had great examples of being an expert in the field...which we leaned on to get aadvice on pros/cons of addressing aspects of the damage. Given the extent of the damage, we decided to go ahead and increase the scope and swap out our old concrete tile roof for asphalt shingles, improve the solar a bit and get new curved steel gutters (look great!) while we were at it. That said, this huge roof/solar project had to wait for the general contractor to sort out county guidance regarding COVID and to complete the framing repairs...which took MONTHS. Tony and Elena were great in helping with scheduling out our 'stages' to deal with the complex project and players (partial tear off ahead of GC, tarpring, waiting on the scaffolding, etc etc). Once the GC wrapped up and Tony's crew could really get going, we really appreciated how approachable and knowledge everyone from Century was throughout the work. Emilio, in particular, was great at keeping me informed and discussing things as new scope was needed (found dry rot, sagging garage roof, etc). The roof, solar and gutter crews were all very professional. We felt confident and trusted Tony's crew the entire time. Really...you can see how much they care about the QUALITY of their work in the guidance they give and the results of their work!
I really enjoyed my experience with Century Roof and Solar. Their team was professional, prompt and knowledgeable. The workmanship was outstanding. Tony came out to do the initial site visit and go over all the options. He explained things enough for me to make an informed decision. He didn't hard sell any upgrades that didn't make sense. After his visit I received a proposal with all the different options, and costs for each, clearly outlined. This saved some confusion when the office staffed noticed an omission a few days after we agreed on a scope of work and a price. Because their proposal outlined all the options I could clearly see the clerical error that resulted in the mistake. We adjusted the proposal and moved forward. They were clear about their schedule and let me know when they would be available to start. They were very accommodating when I needed to change the schedule to due to a conflict with another project. When the start date finally arrived the crew showed up ready to work. They were very considerate of our extensive garden and I'm really glad they had all those young backs to haul all the debris up the three flights of stairs and the new material down those same stairs. I hopped up on the roof myself once or twice a day. Both to check on workmanship and to discuss issues that Pedro, the foreman, discovered. Dry rot, missing trim, and missing sheathing. All additional work was clearly explained, fairly priced, and nicely executed. The end result is a roof I feel very confident will last another 30-40 years. As a construction contractor myself I really appreciate the whole experience dealing with the Century Roof team. I would definitely feel comfortable bringing them on to another project.
BREAKING NEWS: Because I had listened to Tony Diaz of Century Roofing & Solar in purchasing a GAF Golden Pledge Ltd. Roofing Warranty 14 years ago; just this week Century Roofing and Solar just completed installing a brand new GAF replacement roof on my home in Castro Valley and all @ GAF's expense. Yes, Tony Diaz and all of his work crews at Century Roofing and Solar are the best of the best in the industry. Each of Tony's various work teams are diligent in what they do and are extremely hardworking and most importantly punctual on a daily basis. They start early in the morning and continue throughout the day until the late afternoon. Also, they are all extremely detail oriented in all of their specific tasks; and there professional results speak for themselves. My roof replacement was completed in six days and WOW, it is absolutely beautiful. Between the newly installed GAF ​​carbon shingles and newly fabricated dark brown gutters, it really makes the front of my house stand out in an attractive overview. So if you are looking for a trustworthy and highly rated and reliable roofing company look no further; Century Roofing & Solar is your BEST choice within the East Bay. They are great from both a superior customer service perspective and a roofing business acumen perspective. And from a ranking and rating perspective; I give them an A++ and 5 stars! Needless to say, once again I am a very satisfied Century Roofing & Solar Customer.
We contacted a few roofing contractors to get estimates. Century Roofing and Solar's estimate was higher but because of the detailed estimate we felt their price was competitive. Tony took the time to explain and answer all our questions and allowed time for us to make our decision. Once the job was scheduled they showed up on time and the work was completed on schedule. They left the area clean every day. We had quite a bit of dryrot and the repairs were done in a expert manner. In dealing with the office staff and workers they were helpful and responsive to our concerns. It was an overall positive experience. We were also very staisfied with the Solar Panel installation. Because it was the same company, the solar installation was intergrated with the new roof installation and completed seamlessly within a few days. Century Roofing took care of all the details in a very timely and professional manner, including providing the detailed installation plans that my HOA required and following up with the Permission to Operate from PG&E. We wholeheartedly recommend Century Roof and Solar for roofing and solar. Great staff and skilled workmanship.
Tony and his crew installed our new roof in 2019, along with solar panels. Everyone knows that just the thought of dealing with contractors can be daunting - it's stressful spending a lot of money and then having to worry if they will show up when they say, do what they promised, know what the heck they are doing, not break stuff, not leave a mess, don't know if they're lying or not - you've heard the horror stories. I have never had a big job like this go so smoothly, from start to finish. Impeccable attention to detail and quality of work. Now, five years later, our solar panel manufacturer filed bankruptcy. Oh no! But not to worry - Tony reached out to us before we could even reach out to them. Gave us instructions step by step (with a video even) on how to transfer the warranty to the new company and what steps to take to protect our investment. For a customer he hasn't seen in five years and probably wouldn't see again for another 15. But he will, because when my daughter gets her new roof and solar, Tony and his crew will be the go-to guys.
Tony Diaz and his company, Century Solar installed our solar panels - - twice!! Manufacturer defects in our panels resulted in the second installation. Tony was integral in dealing with the manufacturer. Our claim was reduced to a class action litigation where we joined multiple plaintiffs, as a class, against multiple manufacturers (including our manufacturer) and distributors, as the defendant class. Tony was instrumental in helping plaintiff's lawyers understand the solar industry and developing the litigation theory, strategy and tactics. The litigation was settled in favor of the plaintiffs. We received new panels - which Century installed. That was almost 10 years ago and here we are again faced with additional issues on the second install. Once again, Tony stepped up. There are plenty of horror stories in the solar panel industry. We came close to having our 'horror story' with our manufacturer - but not our installer thanks to Tony Diaz. We unqualifiedly recommend Tony and his company, Century Roof & Solar.
We interviewed four highly-rated roofing/solar companies before selecting Century. We could not be more satisfied. The communication and responsiveness, which was so critical to us for such a high-dollar investment, was so appreciated. Tony took the time to clearly explain every step of the process and never once failed to follow through on any promises. His crew's attention to detail was incredibly impressive with no cutting corners on any aspect. The permit and inspection process went flawlessly and it was clear that Tony has an impeccable reputation with the County inspectors. Tony's interaction with PG&E, which I had heard could be a nightmare, was also smooth and easy. Tony is extremely friendly, open and honest, attentive and conscientious, and extremely well versed and passionate about solar. We are very happy with our choice and would not hesitate to recommend Century Roof and Solar.
Century Roof and Solar has taken care of my roofing needs for more than 25 years. I think they are the highest quality roofing company in the entire Bay Area. I have recommended them to friends and neighbors for roof repair and replacement as well as for solar installation with battery backup power. All have appreciated the referral and have been pleased with the company and the quality of work. Tony Diaz is the company owner and he has always impressed me with his expert knowledge, integrity and attention to detail. As a side note, Century installed the roof and solar and battery backup for my next door neighbor. Every time we have a power outage (relatively common in our neighborhood) my nextdoor neighbor's Tesla battery kicks in seamlessly and he is entirely unaffected by the outage. That system is on my to- do list and I will use Century to do the job.
I was referred to Century Roof and Solar by a trusted contractor friend, and I'm very glad I took his recommendation. We had seven new replacement skylights installed and also needed some previous roof damage repaired. From start to finish, the experience was excellent. The entire Century team (including the office staff) was both highly skilled and genuinely personable. Every employee we interacted with demonstrated professionalism and clearly knew their craft, which gave us a lot of confidence throughout the project. The finished work exceeded our expectations. The skylights look fantastic, the roof repairs were done seamlessly, and everything was completed with great attention to detail. We couldn't be happier with the results and would absolutely recommend Century Roof and Solar to anyone looking for quality roofing or skylight work.
decided to go solor and with the federal tax credit i also wanted to replace my existing roof which was shake, had 3 roofing companys come over and CENTURY was by far the best i dealt with. TONY was not only the MOST honest and Knowledgeable, he's also the owner, your not dealing with a salesperson! the work was great as was his crew, the products he represents is quality, no short cuts in the work, licensed , no GUYS with a pick up truck trying to sell you CHEAP roofing,. IF there were more stars CENTURY is a 10, also when the roof was inspected by the city they said CENTURYS work was one of the best around, i repeat inspected, no license no work, cost more but peace of mind and RECOURSE because of city inspection, oh and a shout out to ELENA his wife is the office manger and she was great also.
We got a new roof! Very Impressed with the Quality work that Century Roof and Solar put out. They even corrected a huge error that was created by a past contractor. New Skylights were replaced along with a good gutter system that worked well with the roof. Century only uses top quality materials and all questions that came up a long the way were answered accordingly. If I can rate them 10 stars I would. Their team of workers are professional and clean. They don't leave a mess behind after each day on the job. They inspect every area before the work is started and completed. Honest good work. We have a beautiful roof and it stands out very nicely in the neighborhood. The owners are super friendly and treat you like family. Thank you Century Roof and Solar! Hats of to you all!
Tony is honest, personable, and just all around an awesome person. He came to inspect and provide a quote for roof replacement. He realized my roof is top of the line presidential roof and still in excellent condition and wanted to know why I would replace it. I told him it was for insurance coverage because I received a non-renewal unless I replaced the roof. Tony provided me with insurance agent contacts that would be able to help me out with a new policy....and I did receive one without having to get a new roof! What a huge relief for me! So Tony saved me a lot of money (at his company's expense for not having to re-do my roof). I am so thankful and grateful and deeply indebted to him. If I should ever need my roof replaced in the future I know who to call.
Century Roof and Solar provided excellent services for our home roof. They installed our new roof at a very timely manner and at a very best price. Their responses are great. Tony, Elena, the office staffs, and whole crew are the best people to work. Century Roof and Solar team are very helpful, friendly, and dedicated to our needs. We recommended their services to our neighbors and they hired Century Roof and Solar as well. We definitely recommend Century Roof and Solar to everyone who needs a new roof or any repairs for their roofs. Tony and Elena are the best and a very responsible team to count on!
Update 7/9/22. We just had Century Roof and Solar install two Generac generators (at two separate houses) and the installation went off without a hitch. They clearly explained the process, were on time, the staff is very courteous, and the workmanship is excellent. Like the roof and solar installations they did for us, I would not hesitate to use them. We used Century Roof and solar for 3 roof replacements and 2 solar installations. They did a great job. Tony communicates exactly what is going to happen, they are on time, they clean up very well after each day. would use them again in a heartbeat.
I have hired many contractors over the years. Century Roofing and Solar is, without a doubt, the best one we have ever worked with. Owner Tony Diaz is professional, knowledgeable, honest and fair. He helped us select a roof, laid out or options for solar, and recommended a battery storage/backup system. Tony's team was hard-working , pleasant, and extremely skilled. His pricing was fair and there were no cost overruns whatsoever. I recommend Century Roof and Solar very highly. If you need a roof, solar, or batteries, talk to them. You will be extremely happy with the results.
We had our roof, gutters,new attic insulation, attic fans, a sun light, solar panels, stuccoed our house and Generac generator installed by Century Roof & Solar. The owner,Tony Diaz is a professional personable guy. His employees ( no sub contractors) are great. Every single employee was professional, polite and did their jobs very well. We are completely satisfied and we would absolutely hire Century Roof & Solar again and absolutely recommend to any home owner looking for a job well done. I'd give Century Roof & Solar 10 Stars if Yelp had it. Thank you Tony Diaz.
This is the second time I have used CR&S for a major project, first roof and solar and now EV charger install. I looked at alternatives but due to complications quickly came to the conclusion that I needed someone I trusted to do the job. Dan was able to come up with a full specification design proposal and his electrician team successfully installed a 60A circuit with most of the cable run inside the crawl space and HVAC soffit. The quality of the work was exceptional. Cost was on the high side but well worth the value provided.
Tony Diaz is personable, knowledgeable, and professional. His folks recently installed our solar panel system. He is an expert in solar installation and the whole process was smooth and easy. The San Mateo solar inspector told my husband that he was impressed with Tony's knowledge and work. We were Tony's first customer when he put a new roof on our house over 25 years ago! From the beginning, he has done high quality work without compromise and we couldn't be happier with his services all these years! Thank you!
We were considering roof solar panel for our house. Tony obtained shading data, did the analysis and determined it does not meet our needs. He recommended a back-up generator and sound proofing box. He is very knowledgeable and provided good guidance. He shared his sources for equipments and his pricing was competitive. They did the permitting and Installation. Job site was clean, showed up as promised and complete the job as planned. We highly recommend Century Roof and Solar. Tony will provide the best service.
We chose Century Roof and Solar to do our roof and gutters and we couldn't be happier. From the owner Tony to the crew that came to work such as Pedro, Marc, Jose and all of the rest of the men were not only professional, but also very friendly, helpful, and took the time to answer questions when needed. We also appreciated those in the office for keeping us updated with what had to be done in a friendly and timely manner. The price was also very fair and reasonable. Great company and great work!
Century has done three jobs for us so far. They re-roofed our previous house, re-roofed our current house, and installed a solar system for us. The workers are company-trained, and do an immaculate job including a thorough clean-up of the site. The workers are very considerate of the residents' needs and comfort during the work. The whole process is carried out smoothly and efficiently. You can always expect a beautiful job. Everyone I've referred has thanked me for the referral.
Worst Reviews
It took 3 calls with the office with promises of a call back to schedule a roof inspection. When I finally secured one, they were a no call/ no show for the appointment. I had to call them for an explanation! HORRIBLE
They dont want business. Said the estimate will be after 1-2 days and its been 1 week now and still no estimate. Very professional.
Very unprofessional and not honest at all. Very bad experience.
tl/dr: I did not give this company my gutter installation business. They are in business long enough to know who they can ripoff of. Once you are a little knowledgeable about the material and the process of what's involved, and they feel that you can see through their lies and jargons, they just simply refuse to do business with you. Tony, the person in charge, felt insulted when I asked very specific questions. For those of you who are still reading, ask your contractor when doing gutters. 1. What is the gauge of the material they are using. The lower gauge number is better. 2. How many feet are between each hanger. The less distance apart the sturdier, of course. 3. Ask for a rough cost breakdown. How much is the removal, the installation, and the disposal. You can actually have one company cut the gutters and another to install. It's called a cut-n-drop. 4. You have a choice to use factory pre-made corners (called miters) or have the contractor cut and glue corners on site. I trust the factory more. 5. Make 100% sure they slope your gutters toward the downspouts and DO NOT LET THEM just hang the gutters following the roof. Stale rainwater in gutters will give you countless problems down the line. I physically went down to the company to make an appointment for an estimate in 2023. They did not show or call. A year later, I called again and got an estimate a week after my appointment. $3300 for the removal, the installation, and the disposal of 160ft of gutters on a single story house. There were no gutters on my roof. Did the estimator not see that? When I ask to have the removal and disposal to be taken out of the estimate, Tony said they were free, aka, no money subtracted from the cost. I also specifically asked for rivets to be used, the estimate did not show such request was made and Tony didn't know shit about it. So you guys are doing free removal and disposal??? They don't care about what the customer wants. All they saw was 160ft and bam, $3300. Take it or leave it.
I had a leak in my roof and they came out quickly to put in a temporary fix, which was great. Afterwards, I got a quote to put in a permanent fix. One of the line items was to replace some dry rot, but the cost seemed higher than expected, so I called to see if I can get an explanation of the work. I spoke to Tony Diaz, and oh my, he was immediately defensive. He started off by telling me that his estimates are non-negotiable (I didn't try negotiating, by the way), that they don't work for free, that they have to pay their men and keep their lights on, that they don't like me trying to rip them off, that I can take my business elsewhere. I then calmly explained to him that I am not trying to negotiate, but simply to understand the work involved, since the guy who came out to put in the temporary fix only pointed out this one piece of wood that needed to be replaced. He then said, "Wouldn't you think the plywood underneath needed to be replaced too??!" How was I suppose to know??! That's why I was calling for an explanation!! Others on Yelp seem to love them, and perhaps I might have too IF I didn't question their quote. Tony terminated the call by saying he's done and don't want to do business with me. I was polite the entire time, merely searching for an explanation. I'm glad I didn't go with them, or else if anything were to come up during the work, they would have been impossible to deal with. His wife, Elena, is very nice, but that Tony needs to take a chill pill and a lesson in manners. Stay away from this child.
Run!! Don't just walk from this company. Forget the 50 year warranty on my roof, it's only as good as their workmanship warranty which is only 10 years! I had my roof replaced by Century 11 years ago. Five years ago I developed a leak from one of the chimney flashing which they supposedly fixed. Well we had five years of drought so there was no way to test the repair. With the rain this year, I again had a leak in the same area. Not only was Tony Diaz extremely rude, refuse to hear what my masonry contractor said about chimney leaks (if it leaks inside the chimney then it's a chimney problem, but outside the chimney is usually a flashing problem). Century came out, wrapped my whole chimney, including the flashing and asked after next storm if it still leak. When I said no, he refuse to do anything else about my leak including removing the plastic around my chimney. He said my 10 year workmanship warranty had expired and he wasn't going to do anything. Yesterday, I had another roofer came out to fix the problem. They removed the plastic and the flashing around my chimney and found moisture inside the flashing. Don't use Century Roofing, your roof will only be good for ten years. Read the fine print on their contract, it basically disavow any responsibility after ten years. It's full of loopholes to avoid any responsibilty. If it was possible to give zero stars, that's what I would give them!
Interesting company... or maybe secretary that needs etiquette... Back in September I asked to set up a meeting for a roof redo quote thru Yelp . I was very thorough in explaining what we wanted to have done... (More thorough than any of the other companies I was asking/requesting a estimate on the job from). The owner texted me thru Yelp, & mentioned he'd call back 'tomorrow' and/or, the next day. I had already tried the phone so that is why I went through texting through yelp... When I did not receive the phone call from the owner, I called the company and Elena, apparently the secretary, rudely responded to my request for a quote...' didn't I just speak with you yesterday... I said we'd get back to you next week(!!), We are busy and filled up with appointments!... So we will call you later!' Guess what - it's mid October and I have not heard a word from them! And also I think they treated me rudely. I was doing what they requested~ not fun for me to be on the phone! Thank you for your time... Choose roofing companies wisely :-)
I know how to do the math that how I know there was a price difference. The "25 cent" was me quoting what you said to me on the phone. Actually the price discrepancy is NOT $45. It's $180. Do the math. $6.05-$5.87= 0.18 more per sq ft. 1000 x .18 = $180. Again, I did read your estimate/quote, but that doesn't mean I can't ask question if I don't understand what is going to be done. I wasn't aggressive in my question. I was wondering maybe there is an error. I don't know that is why I ask. I did not accuse you of anything, but you got offensive of my questions instead taking the time to explain to me. Actually, your previous client is my co-worker. He was wondering the same discrepancy and told me to ask you just in case of an error. I would take any answer you would have gave me and let you guys do the work, but instead I got yelled at for simply asking a question. Your answer could be simply as I charge $6.05 per sq ft for 1000 sq ft or more work and I probably would have say oh. That was very unprofessional of you and you know that.
Estimate from the Google satellite photo? When I had a leak from the roof during the storm, I called this company because they were established in the area for some time. I got a call from a guy a few hours later after I contacted the company. He said he looked at the satellite photo, and he knew exactly what the problem was (??), and he said it would cost $5000 to fix the problem. Wow, how did he know without actually taking a look at the problem area? I fixed the roof by another company for $2500!! I would not trust them.
After calling twice and leaving messages for Elaina (who schedules estimates) , I heard nothing back. I called her a third time after two weeks of waiting and got through to her directly. I was told that they don't give free estimate --- The estimate would cost $175 and could be applied to the roof work, if we decided to go with their company. ARE YOU KIDDING ME?
Called on Monday to request improved flashing around several appliances and fix a leak in the laundry room and left a message. Called on Tuesday and left a message. No response by Wednesday. I understand that fall is a busy season for roofers, but calling back (even to say that you are unavailable) is a basic courtesy that should be required for any business.
took them 2 days to call me back to setup an appointment to get an estimate for gutter repair. The called me in the morning and said to be at home at 12:30. I took a time from work to wait for them.. No one ever shown up or called after two hours. No one even picks up the phone in this . Good luck to anyone who wants to deal with this arrogant guys!
I am extremely disappointed with this company. I called this morning to ask about getting my mobile home roof repaired and I was told that they "only do mobile homes in the slow season" as if we were somehow not as important as their other clientele. I would never recommend them to anyone with a mobile home or regular home.
It has been over 6 month and multiple text message but never received quote in my roof and solar work. When tony stopped by roof, he gave big and good story but he didn't find my work worth his time. Too bad at least I should have got quote back or info that he won't provide....
I contacted them 3 times for a repair on a job they did many years ago. They acknowledge the correspondence but never get in touch with an appointment for the repair I am willing to pay. They do not value loyalty.
The process to get an estimate and book an appointment was very easy thanks to Yelp messaging. I was able to get an appointment for a roof inspection within a week of my request and the inspector showed up more or less on time and prepared. This whole thing falls apart after this point because it's been now two months and I have not received any report or response. When the inspector was there he took photos and supposedly went in my attic but he refused to give any information about the quality of my roof or whether it's leaking into my attic as I suspect. I called their office numerous times and emailed the owner so far and once Elaina expressed surprise that my photos were there but no report and said she would call back. This was a complete waste of money and time. At best it was a false sense of security at worst I have a leak that is causing damage but can't get anyone else out to reinspect because we are now in the height of rainy winter. Too bad these guys suck because I am planning on a new roof soon and their reviews looked promising.
Great customer service - the reception and the guy who came out to do the the quote was nice. POOR POOR POOR follow up. It's been three weeks now since they got someone to come out here for the measurements but up to today, I have never received the actual quote. Follow up with them once, and they said they still working on it? Excuse me, it doesn't not take 3 weeks to give me a price on how much it cost for a damn gutter. I was waiting for them to weigh my options, so it would have been nice if they just let me know they don't want my business instead of not following up. I don't think I can trust them with installing anything on my house at this point. Moving on to another company.
A homeowner in my neighbor used Century Roof for his new roofs. I called once for a a new gutter estimate. When I called to get a roof estimate, they said they now charge $150 estimate fee. Yes no more free estimate w CR.
Did not give 3 stars! It was a very bad experience. I am a woman who was working long hours and was going thru a tough time. Lots of personal loss. I had to have a new roof and chose Century frankly because they were the least expensive! Bad choice! Totally trusted this guy Tony. He came off as being nice and unfortunately was not honest. He did not include the whole roof in the estimate and I was not even aware until I had already given him a massive amount of money! It was the rear of my detached garage so I didn't notice till it was too late. I had to pay someone else to finish the job! Now I am experiencing more problems with the job they did. I have not been treated respectfully and really feel like I was taken advantage of. Too bad they are still in business because it's a shame to allow others to be abused as well. This was a huge investment and I'm sorry I trusted Tony. He was not nice after the fact and the customer service is non-existent. I will be so much more careful in the future, yet I am left with more expenses because of this horrible experience. Can't believe he is still in business! What a crime!
I was looking forward to having these guys out to give me a bid on a reroof for my new house, since they get great reviews and I eventually want to do a solar system, so like that idea of a contractor experienced in both and where the two intersect. Unfortunately, I emailed their sales address on their website and my email bounced (some issue with their mail server). I then tried calling and left a voicemail, but I never heard back. They may be great, but when I'm calling multiple contractors for roofing, HVAC, and window replacement bids, I'm only going to try twice before I start to question if I really want to work with a company that I can't even get in touch with.
7-2/15 - Called to see if they installed solar attic fans and very nice lady answered phone but said she would have to check. The answer I got when she got back ob the phone was "He said, no we don't"...end of call. We did want to ask about a new solar roof and other solar products but they didn't sound like they had time....
I have requested roof+solar quote via Yelp. After responding to messaging, they said they will call me; but no one actually called to setup any appointment. Looks like they are so busy and has no time to response for any new quote.
They have a $125 service fee to diagnose a roof leak/repair & it will be applied as a credit towards any repairs. 3 stars for timely response but no way to get locked in without knowing your diagnosis.
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
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I contracted Century Roof and Solar to repair my roof. Tony (owner) visited my home for a consultation and was very thorough in explaining my options. It was a clear he was a man who knew his roofs. His back office team was always respectful and responsive. The roofing crew was always on time and did good work from what I could see. There was one moment where a vent was accidentally damaged (I had an bad roof so not all their fault) during the initial consultation and Tony had a crew member come fix it for free, so clearly a man of integrity and customer first mentality. Tony also took a video call with me to talk through the statement of work and contract with me. His team pulled permits and did things right and by the book. I do wish the crew themselves were a bit more communicative of what was going to happen but maybe I'm just too much of a neck breather when it comes to knowing what's happening. They painted parts of my house and lining that were damaged due to work and damage from a different contractor. These weren't even a part of the original SoW with Tony so another customer first example. Anytime there was an issue or something wasn't 100% right, Tony got a guy to come out and make it right. If there was an additional cost, they were upfront about the cost before I ever signed so I knew what I was walking into if there was more to be done than planned. Crew members would always take picture and show me why something needed to be fixed. I do advise that clean up isn't perfect and they do their best but also double check after they leave. It's been about a year since they fixed the roof and it survive the rainy seasons. The house is clearly retaining heat better than before. Overall nice crew, great owner, and a roof that does the job right.