Choose Climate Masters HVAC Repair for unparalleled AC repair services in Palm Beach and the surrounding region. Our team of NATE Certified technicians delivers quick and dependable service, underscoring our commitment to quality. We’re proud to offer same-day and emergency services, ensuring we’re always on call to support you. Our family-owned HVAC company has a stellar reputation in the West Palm Beach area for our commitment to excellence and customer satisfaction.
Typical Job Cost
$65,000 – 1.5 million
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License Number
B840316
Wondering how to distinguish a true professional from the rest in the furnace repair field? The answer usually comes after dealing with several amateurs until you stumble upon a real gem, just like my experience. I've had countless maintenance and cleaning jobs done and for years (nine to be exact), my goal was to install a programmable thermostat for my somewhat outdated HVAC unit. After getting astronomically high quotes that nearly made me throw in the towel, I finally found a company that not only offered a fair price but also made my dream come true. In this day and age, we're sending rockets to the moon, yet finding reliable furnace repair services here on Earth can be a challenge. But not with these guys. They don't just take your money and leave you with recurring issues. Instead, they provided a top-notch service that left me with three neatly installed, individually programmable thermostats for each room. All the wiring is concealed and there's no mess from drilling. Plus, they come with convenient alerts for when it's time to change the filter or schedule maintenance. They even suggested adding a feature to display the outdoor temperature, saving me from having to stick my head out the window or guess the weather based on what passersby are wearing! No more water leaks damaging my wood floor, no more dealing with a temperamental AC unit with a useless relay for control, and no more rooms that are either too hot or too cold when the unit is turned off. Furthermore, they discovered and fixed additional issues that I was sure had been addressed in my previous complaints. Truly a 10-star service. See the attached photos of the work in progress and the final thermostat installation on the wall. Brandon, David, and Grant, you guys are truly the best in the business.
5 stars! Our furnace stopped working, and it was really old, so we decided it was time to get both a new furnace and a new central air unit for our home in Palm Beach. Since this is a big investment, I spent a lot of time researching what to look for. I found out that when someone comes to give you an estimate, they should go room to room to figure out the right size furnace for your house. It’s also smart to get three different companies to give you estimates. We had three companies come out. Grant from one company did a great job—he was the only one who carefully measured each room and really took the time to make sure he understood our needs. The other companies just glanced around and didn’t take measurements. Grant was very thorough, patient, and made sure to answer all our questions. We never felt rushed. Someone from another company actually took out our furnace filter and the cover, but left without putting things back together, and even put the filter in backwards! Luckily, we caught it, but it made us feel confident in our decision to choose Grant and his team. We picked this company because of the great reviews, the high-quality furnace brands they use, and because we felt comfortable with Grant. From the first phone call to the final installation, everything was handled very professionally. Grant helped us understand the warranty and rebates, and made the whole process simple. The installers were on time, efficient, polite, and cleaned up after the job. They also explained how to use the new thermostat and humidifier. Now, our new furnace and humidifier keep the air comfortable all winter long, and our new A/C works great during hot days. We’re really glad we went with this company for our furnace repair and installation in Palm Beach.
We are extremely satisfied with our heating system repair service! The team was honest and dependable, from the initial equipment estimates to the repairs and regular maintenance. Today, Tanner and David came by for our Spring system cleaning. They sent a reminder the night before to confirm the appointment and followed up with a call in the morning to let me know they were on their way. They arrived on time and got right to work. We had added a new heater, and I forgot to mention it when scheduling. Since it was new, they checked and cleaned it at no extra cost, which was a wonderful surprise. Tanner also showed me how to maintain it between visits. They were attentive to all the little details, even replacing the batteries in our thermostat, which I had overlooked. They worked carefully in the house and were quick, quiet, and tidy, even wearing booties over their shoes! They finished by cleaning our outdoor units. One unit is older and uses freon, which they discovered was low. They recommended refilling it and said they would check for leaks during the next maintenance visit if we noticed any issues, rather than pushing for a new unit right away. This advice will save us money, which is especially helpful with college tuition and wedding expenses coming up. After completing their work, they provided both written and verbal summaries of everything done and made sure to answer any questions I had in detail. Overall, it was an outstanding experience with two polite and thorough professionals who truly care about their work. I am very impressed with Tanner and David and the service overall. They have gained my trust and loyalty, and I will definitely reach out for any future heating needs. I highly recommend this service!
brandon is one of the last honest hvac technicians out there who really enjoys his work and cares about his customers. i have called brandon twice for different problems with my heating and cooling system in palm beach. the first time, my old furnace (over 30 years) suddenly stopped working. before i found brandon, i had two other hvac companies come by, but they just took a quick look, said my unit was too old to repair, and tried to sell me a brand new expensive system. i just wanted to see if my old furnace could be fixed first, but most places didn’t want to bother with repairs on older systems. then i found brandon, who came over, went up into the attic, and checked out my furnace carefully. he listened to me explain what happened and what noises i heard. he did a full inspection and found out that the blower had shifted and was rubbing against the metal. brandon fixed the problem and had my furnace running smoothly again in about an hour. he even said my old furnace was built to last and still working strong after all these years. later, during the summer, my ac and furnace stopped working and wouldn’t turn on at all. i tried the breakers and even checked the thermostat wiring but nothing helped. i called brandon again, and he came out to look at my system. he quickly found out the transformer was blown because the contactor in the ac unit had gone bad. both parts were original and never replaced. brandon replaced them with new parts and got my hvac system working again fast. his prices are very fair—much lower than what other contractors wanted to charge. if you need help with your heater, furnace, ac, or hvac system, i highly recommend calling brandon.
I would strongly endorse Climate Masters HVAC Repair for all your heating and cooling needs. Recently, I found myself requiring a general check-up for my AC system to preempt any potential problems in the upcoming summer months. The service technician, William, demonstrated outstanding professionalism and efficiency during his visit. When setting off for my home, William informed me of his departure and estimated arrival time, and he was punctual. His communication throughout the visit was clear, consistent, and easy to understand. He avoided technical jargon, instead explaining everything in simple terms. William was incredibly thorough in his inspections of both the AC and furnace systems. Despite not identifying any immediate issues that required attention or repair, he suggested that due to the age of both systems, they may need to be replaced in the future. I have a personal connection to the HVAC industry as my late father was a partner in a similar business. I know he would have approved of the honest, customer-focused approach demonstrated by Climate Masters HVAC Repair. The total cost of the check-ups, unit cleaning, and service charge was $150.54. William also dedicated around 1.5 hours to the task. Having grown up in a service-oriented business, I have a good understanding of what constitutes excellent customer service, and I can confidently say that William provided an all-round exceptional service. William mentioned he has been with the company for about 20 years, and in my view, he is highly skilled at his job. His expertise and dedication are undoubtedly significant assets to Climate Masters HVAC Repair.
After moving into my condo in Palm Beach, I found that the brand new mini split HVAC units installed by the previous owner were having ongoing issues—there were leaks, some wall damage, and at times the air conditioning would stop working. Living in Florida, reliable cooling is a must, so I reached out to several HVAC companies but didn't get any real answers until I contacted this team. When I called, David from their team listened to my concerns and made sure to ask about the specific make and model of my mini splits. They even took the time to review the manual for my particular Cooper & Hunter units so they could address everything correctly. David and Grant came out right away and discovered the units had been installed improperly, and the wiring was mixed up, which was causing communication problems between the indoor units, roof unit, and remotes. They fixed each HVAC unit and explained every step to me, making sure I understood what was being done. Eventually, I decided to have them completely re-install the mini splits to make sure everything was set up the right way. The re-install was handled perfectly, and they even added small access boxes under the mini splits so future maintenance would be easier. The service was always prompt—most times, they could make it out the same day or by the next day. I highly recommend this company to anyone in Palm Beach looking for reliable HVAC service, especially for mini splits. Their expertise and attention to detail really made a difference, and I wouldn’t trust anyone else with my systems.
Here’s your revised review, following all instructions: This is an updated review for our furnace repair experience. I want to start by saying we've always received excellent service from this company, and our families have relied on them for many years. Recently, we had ongoing issues with our furnace system not working as efficiently as we hoped, especially with humidity levels during the hot Palm Beach summers. The heating part of our system worked well, but we wanted the furnace to help control indoor humidity better. Over time, several technicians tried different solutions, such as adding coolant, adjusting the pressures, and checking the system, but we didn’t see much change. This year, our technician, David, really listened to our concerns and was determined to help. He found a small leak that was causing us to lose refrigerant, repaired it, added coolant, and balanced the system pressures. David also carefully checked and calibrated the thermostat, inspected the return ducts in our attic for leaks, and discovered a few small leaks above the filter box in the indoor unit. Thanks to his hard work and attention to detail, our humidity levels have dropped by about 15%. The technician arrived on time, was polite and thoughtful, took the time to ask questions, and worked quickly and efficiently. He explained everything he recommended in a way we could easily understand. Overall, we are very happy with the furnace repair service and appreciate the dedication to solving our problem.
I strongly endorse this HVAC service provider. After going through nearly 8 quotes, each escalating in cost and decreasing in professionalism, I finally found the right team for my needs. I own a 120-year-old house, fitted with radiators and a steam boiler. The setup was an inconvenience due to its high-maintenance nature and the large space it occupied in the house. I was impressed by the effectiveness and professionalism of Brandon's team when I met them. They brought along a tablet to document the condition of my HVAC system, taking notes and photographs. They answered all my questions satisfactorily, something that previous service providers had failed to do. I decided to hire them based on their affordable pricing and professionalism, and I have not regretted it. They successfully removed all the old radiators, the steam boiler, and related piping. They replaced this outdated setup with two modern HVAC systems, one in the basement and another in the attic. Despite the quirks of my old house, the team managed to carry out the job with minimal demolition required, working around the constraints to ensure a smooth upgrade. William, the team leader, was hands-on during the entire process, conducting walkthroughs before and after the project. Now, one and a half years later, if I have any queries, I can reach out to him and I know he'll provide a solution. I highly recommend choosing this team for your HVAC needs, you won't be disappointed.
We reached out to Climate Masters HVAC Repair when our old AC system started having issues. I spoke with Brandon, and the very next day, a technician was sent to our home in Palm Beach to assess our unit. After the inspection, Brandon followed up with me to share their findings. He offered helpful suggestions without any pressure, explaining that investing more money into our aging system would only provide temporary relief. I appreciated his honesty and asked for some alternatives. He promptly presented options for a few different heat pump brands. In the end, we chose the York heat pump at a very competitive price. He ordered the unit and arranged for the installation the following day. Tanner, the lead technician, called to let me know when they were on their way early in the morning. The entire team was professional, courteous, and left everything tidy. By the end of the day, we had a new heat pump running perfectly. Brandon stopped by to check on everything, and he, Tanner, and the rest of the crew answered all our questions with great expertise. We turned to Climate Masters HVAC Repair because another company we had previously contacted for our HVAC needs didn’t respond to our inquiries. In a time when such service seems rare, Climate Masters HVAC Repair was a refreshing change. My wife and I were extremely pleased with the service and pricing, and I only wish I could give them more than 5 stars!
Absolutely outstanding service! Climate Masters HVAC Repair is the company to call if you need anything done with your air conditioning system. Here’s why I highly recommend them: First, Tanner, who handled the initial consultation, spoke highly of the team and explained the whole process clearly, which really made us feel confident in our decision. It’s great to see a local Palm Beach business with such a dedicated group. Second, David in the office made scheduling and communication a breeze. Having someone to keep you updated and answer questions is so important, and he made sure all our concerns were addressed quickly. Most importantly, the installation crew was fantastic. Brandon led the team that replaced our old A/C ductwork. The crew arrived on time every day, worked hard, and made sure to clean up thoroughly before leaving each day. Even with a few unique challenges in our home, the whole team was professional and efficient, finishing the job with care. When the new ductwork was tested, the cool air started flowing perfectly—just what we need in the Palm Beach heat! Even the inspector commented on the high quality of the work. We’re thrilled we chose this company for our HVAC needs. The team is hardworking, knowledgeable, and the pricing was very fair. If you need A/C repairs or installation, definitely consider them!
We recently needed furnace repair and maintenance in our home. Tanner was our technician, and he was incredibly attentive to all our concerns from the very start. Throughout the consultation and estimate process, Tanner was quick to respond to our calls and messages, always making sure we understood our options. Even though we received some lower quotes from other companies, no one matched the excellent customer service and communication skills that Tanner provided. It truly felt like he was focused on what was best for us and worked hard to earn our business. After we decided to move forward and made our deposit, the whole process continued to impress us. The repair work was actually finished ahead of schedule. The technicians were efficient, friendly with our pets, and always cleaned up thoroughly after themselves. Our furnace has been working perfectly and we are very happy with the results. There were no unexpected issues, and everything went smoothly from start to finish. We highly recommend this company for anyone needing furnace repair. Tanner did an outstanding job as our point of contact, and the whole team exceeded our expectations. We’re extremely satisfied and will definitely use their services again. Five stars!
We've had a long-standing relationship with Climate Masters HVAC Repair, going back to 1998 when they initially installed our air conditioning and furnace. We've been more than satisfied with their services! Recently, our furnace was struggling to maintain heat, turning our house frigidly cold. We quickly reached out to the team at Climate Masters. Tanner was the technician who first responded. He was exceptional - fast, efficient, and communicative. He walked us through his findings as he assessed the situation. He presented us with two options: either rewiring and replacing the circuit board or installing a new furnace. We appreciated his clear explanation and guidance. Opting for a new furnace, we had it fully installed in just four days. William and Brandon arrived right on schedule to handle the installation. Their teamwork was impeccable. Not only did they provide additional advice on the positioning of our other appliances, but they also left our space spotlessly clean. Our home is now cozy, thanks to our new, efficient furnace. We would highly recommend the services of Climate Masters HVAC Repair to anyone in Palm Beach needing AC or furnace services!
We realized it was time to upgrade the heater at our condo, and after hearing good things from neighbors, we decided to call Climate Masters HVAC Repair. Grant arrived ahead of schedule and took a close look at our old heating system, making sure it would work well with any new equipment. He found out that our furnace was the original and that we had already spent quite a bit on repairs over the past couple of years. Grant explained the benefits of replacing just the heater versus both the heater and AC, and he provided two clear estimates so we could make the best choice. We also talked about getting a new WiFi thermostat for easier control. Financing options were available, and we even got a special discount based on previous work done. The installation happened quickly, and Grant helped us get the new thermostat connected to our phones, making it simple to adjust the temperature from anywhere. The team was efficient, kept everything tidy, and always stayed in touch. They clearly take pride in their work and make the process stress-free. We are very happy with the service and highly recommend them to anyone looking for heater repair or replacement.
i want to share the outstanding service i received from grant today. i'm in the process of buying a new home and was worried about the ac system, so i scheduled a service visit to have everything checked out. grant showed up right on time and got straight to work inspecting the entire ac unit. he gave me some helpful tips and pointed out a few things that should be fixed to keep the system running smoothly in this florida heat. at the end of the visit, he gave me a written estimate along with some clear recommendations. while i was driving home, customer service called just to make sure i was happy with how everything went. this kind of follow-up is what sets great ac repair companies apart! this isn’t the first time i’ve had a positive experience with them. years back, they helped me out during an emergency and quickly got my ac running again when i really needed it. after that, i had them install a new ac unit, and their prices were very fair compared to others. i’ve always had excellent service and support from this team. i’m not even thinking about looking anywhere else—they’ve definitely earned my business. keep up the great work!
Sometimes, it's hard to know if reviews are genuine or paid for by some obscure company. I was pointed towards a certain heater repair service by a friend and decided to check out their reviews online. Every review was top-rated, and I can confirm, they are absolutely authentic. David came over to inspect our heating system and took a thorough look at all the DIY maintenance I had done. He checked everything from vent levels, air temperature, freon pressure, the cleanliness of the grills and coils. After setting up his monitoring equipment, he discovered that the system was short a few pounds of freon. I didn't inform David about what I thought the problem was, even though I had an idea. He didn't try to exaggerate the situation or fabricate unnecessary issues. He is truly a man of integrity, promptly fixing the problem without trying to escalate the cost. If you're seeking a reliable, well-informed heater repair service with high integrity, don't hesitate or doubt this company. Their prices are fair, and the quality of their work is exceptional. It's refreshing to find a company like this in the market. I wish them continued success.
i can't say enough good things about climate masters hvac repair. i was looking to upgrade my heater and AC system with a heat pump, and had lots of technical questions. every question i had was answered clearly, and they gave me really helpful advice about choosing the right setup for my home. i also had some trouble with my ductwork in the attic, and william came out to take a look. he suggested ways to improve the airflow and even recommended installing extra dampers in the ducts to help all the rooms cool and heat evenly. i had called other companies before, but no one else wanted to take the time to figure out the best solution. all the work was done by the book, and they actually did calculations to make sure my return sizes were correct for better airflow. it was obvious they care about doing the job right and don’t cut corners. the team was very professional, knew the equipment inside and out, and made sure everything worked the way it should. unlike some other places that just rush through the job, they really put in the effort and you can tell they care about their customers.
the technician arrived at our home for the regular furnace check-up. he started by looking over the furnace and the air handler. he was very polite, quiet, and took good care of our home. after finishing his inspection, he explained that everything with our furnace was working well, but mentioned the humidifier cartridge would need to be replaced soon. it was ordered and we’re waiting for the installation. a five-star review is well deserved for their professional service team. we recommend them for any furnace repair or hvac work you might need. grant arrived for our scheduled furnace inspection. he greeted us kindly, asked how we were doing, and checked on how the heating system was running. we told him everything seemed okay. grant then did a full inspection and let us know that all was in good shape, with no problems found. he did mention the humidifier canister would likely need a change at the next visit. as always, the staff is friendly, explains things clearly, and is very respectful. we appreciate the helpful service they provide.
I can't say enough good things about my experience with the HVAC service team. My wife and I had our AC system stop working during the hot Palm Beach weather, and we needed fast air conditioning repair. We called, and a technician came out within a day. The tech was very professional, quickly diagnosed the issue, and explained everything in simple terms. The refrigerant line was damaged, so we needed a new AC unit. They gave us several options that matched our budget and helped us choose the right cooling system for our home. David and the crew arrived shortly after and completed the AC installation smoothly. During the install, the team was clean, respectful, and very considerate while my three kids were moving around the house. Our new air conditioning system has been working great ever since and has made the house cool and comfortable again. The whole process, from diagnosis to installation, was easy and stress-free. I would gladly recommend them to anyone needing HVAC repair, AC replacement, or a new cooling system in Palm Beach.
My spouse and I recently relocated to Palm Beach. We have a Rennai furnace system that's only about 5 years old, which was integrated into our boiler. Unfortunately, the initial installation was done poorly, missing a critical mixing valve. We sought help from several local contractors who were well-regarded, but these Rennai systems can be complicated! We struggled to find a specialist for this specific system. Fortunately, we were matched with William from a local furnace repair service. William dropped by, quickly identified the issue, and returned later to resolve it. He also corrected some of the previous installation mistakes, enhancing the efficiency of our heating system. William was not only intelligent and knowledgeable, but he also had a great sense of humor and prioritized safety. Tanner, who managed customer service and job coordination, was meticulous, followed up with us, and ensured we were satisfied. These guys were absolutely first-class. If you need furnace repair in Palm Beach, don't hesitate to call this team.
This HVAC company really stands out from the rest! I got several quotes from other places to replace the air conditioning system in my home, but I chose this team because they explained everything clearly and offered the best value for my budget. I did a lot of research before deciding, and I learned that the way your AC system is installed matters most. Their technician, Brandon, did excellent work, rebuilding the platform for the air handler from scratch. They also upgraded the old refrigerant line, replaced all the accessible ductwork, put in new registers, and installed a modern WiFi thermostat. None of the other companies included all these upgrades in their estimates, and most were priced much higher. Let's be honest—a new HVAC system is a big investment, especially here in Florida where you need reliable cooling for those hot and humid days. I feel confident I made the right choice. If you go with this company, you’ll get a high-quality system, installed by true professionals, and the best value for your money.
when my heater stopped working, i called a local company in palm beach, thinking they were the ones who installed it and handled the warranty. during their visit, i learned they actually weren’t the installers, but they were very helpful in figuring out the problem was the pressure switch. after that, i contacted the right company, who did the installation and covered the warranty. thanks to the first visit, i already knew what needed fixing, which made everything go smoothly. even though the repair took a few visits, the technician, grant, was always polite and made sure my home was clean by removing his shoes every time he came in. the office staff was also friendly and professional, and they even gave me a nice discount on the service. the part was replaced quickly and under warranty, so i didn’t have to worry about extra costs. overall, i had a good experience and appreciated how everyone involved handled the heater repair. if i have another issue, i’ll definitely call them again!
I only have good things to say about Climate Masters HVAC Repair. I needed to upgrade my HVAC system and had a heat pump with ductless mini splits installed. William, the project manager, came out and took the time to carefully look over my old setup, which wasn’t very efficient. He recommended going with ductless mini splits for better cooling and energy savings, which was perfect for the hot Florida weather. He explained all the pricing and available discounts in a clear and easy-to-understand way, without trying to sell me anything unnecessary. After we agreed on the plan, I was told I’d get a call soon to schedule the installation. Just two days later, I was contacted and the installation was set for the following Monday. The installation crew did an excellent job—everything was completed in just one day. It’s been over a week now, and my new HVAC system is running perfectly. I would definitely recommend this company to anyone needing HVAC services.
My fiancé and I have relied on Climate Masters HVAC Repair for the past few years for several home comfort and ventilation jobs. David and the crew installed our kitchen exhaust hood and bathroom venting, and they also put in a new water heater for me and my parents. Every service visit has been smooth, professional, and handled with real care. They took the time to make sure the airflow, vent work, and equipment installation were done the right way and working efficiently for our home in Palm Beach. Their pricing has always been fair, and we have never felt overcharged for the quality of the work. It is hard to find a team that is this dependable, responsive, and knowledgeable about HVAC, ventilation, and water heater service. We are very happy with the results and plan to keep using them for future heating, cooling, vent, and indoor air comfort needs. I would gladly recommend them to anyone needing HVAC service, vent installation, or water heater work.
A power surge caused my AC to stop working. After trying all I could think of, I searched for an HVAC repair thread on the local Palm Beach residents' Facebook group because my Google search was a bit overwhelming. I found a thread with many positive recommendations for Climate Masters HVAC Repair. I called them to come and check my system since I suspected the power surge damaged the capacitor. I had already inspected the unit, the blower, the temperatures in the vents, and the copper suction lines. It was clear that the capacitor wasn’t functioning. Brandon answered the phone, and after a quick chat, he helped me troubleshoot and provided a solution. He assured me that I would be in the queue and that someone would arrive within the hour if my efforts didn’t work. He stayed on the line while I tried other methods, and his advice worked perfectly, saving me money on a service charge! I really appreciated his help; it truly made my day!
GREAT Service! I usually don’t write reviews, but I felt I had to share my experience. My air conditioning unit broke down recently, which was quite alarming. I tend to be cautious about hiring help for home issues due to past bad experiences. Thankfully, this time was completely different! After doing some research and reaching out to various companies, I decided to contact my long-time oil provider for guidance. They quickly recommended I call a local HVAC service. I admit I was a challenging customer because of my worries, but David and his team maintained their professionalism and calm throughout the process! If you're searching for an HVAC company that is honest and offers reasonable prices, I highly recommend reaching out to them! I’m extremely pleased with my new energy-efficient air conditioning unit. I can’t say enough good things about them. Just give them a call and enjoy peace of mind!
Our furnace broke down in the middle of the week and by the end of the week, we had a new one installed. This happened on a day when the temperature was as low as 18 degrees, so the quick response was crucial! The combined efforts of Grant, Tanner, David, and two other team members ensured the job was completed in record time. Each of them was friendly, well-informed, and proficient. A big thank you to the entire furnace repair team! Later, as the summer heat escalated, we decided it was time to install an AC in our house. We had space constraints where the furnace was installed, so we opted for a mini-split AC. Once again, we were grateful for Tanner's diligent scheduling and financing, David's thoughtful planning, and the installation expertise of Grant and two other team members. We're usually quite particular, so being thoroughly impressed with a second project from this team speaks volumes.
This HVAC service is truly the best in the area! Ever since purchasing our home over a decade ago, I’ve had to rely on different companies until I discovered this one, and now I won't need to look anywhere else! The technician, Tanner, has been a fantastic help to my family. He installed a new thermostat and central air unit for us when other companies said they couldn’t access the A coil in the attic. Tanner and his team came through and completed the job perfectly! Since then, I’ve reached out to him for various electrical issues, and he’s always been willing to assist. Recently, our furnace stopped working during one of the coldest times, and knowing we have kids, Tanner came over on his day off during a holiday weekend to ensure we had heat. He wouldn’t leave until everything was fixed. The prices are very reasonable, and I highly recommend this HVAC service! Merry Christmas!
Climate Masters HVAC Repair went above and beyond for our older commercial building, which has had a lot of HVAC issues over time. William and his crew were professional, knowledgeable, and truly cared about getting everything working right. Brandon, who helped us online, always replied quickly and kept communication clear the whole time. Our commercial heating system had stopped working, and we expected a full replacement would be needed. With their experience, they found a smart temporary AC and heating repair solution that restored comfort and airflow until the new equipment could arrive. They explained the repair process well, showed real expertise with commercial HVAC systems, and offered fair pricing. We have worked with many HVAC contractors before, and this was easily one of the best experiences for service, communication, value, and dependable repair work. Highly recommended.
Climate Masters HVAC Repair did an amazing job for us here in Palm Beach. After I called about our furnace constantly tripping the limit switch, Grant came out the very next day to check it out. He quickly found out the main problem was a bad secondary heat exchanger, and since our furnace was already 20 years old, he explained that replacing it made more sense than spending a lot on repairs. They clearly explained all our options, showing the different furnace models and prices, which helped me choose the best fit for our home. By the end of the week, they had already installed the new furnace, along with a new AC unit and hot water heater, since ours were also old and starting to give us trouble. The whole process was smooth and professional, and I appreciated how fair and honest the pricing was. I highly recommend this company for anyone needing furnace repair or replacement work.
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We had our AC installed a few weeks ago after being recommended by some coworkers who had recently done the same. I can’t say enough good things about the whole process. I got quotes from two companies, and this one was actually two thousand dollars cheaper, but that wasn’t even the main reason we chose them. What really made us decide was that they promised to finish the job in one day instead of four, which was important since my husband works nights and sleeps during the day. My main contact was Grant, who was truly wonderful. Grant always responded quickly to my texts—even when he was on vacation—and never made me feel like I was asking too many questions. Since my husband was sleeping, I was in charge of everything, and Grant was patient and understanding throughout. On the installation day, I was at work, but my husband said two crews came out and worked hard the entire time. Not only did they install the new AC unit, but they also took care of the ductwork in our attic. When I got home, the team was just finishing up, and cool air was already coming through the vents. There was one small issue: the thermostat installed wasn’t the wifi version we wanted. I texted Grant after hours, and he took care of it right away. The office called me the next day to schedule someone to come out and install the correct thermostat. Brandon came for that appointment, and even though our wiring made the job difficult, he didn’t give up and got it done! He also checked out our attic fans, which had stopped working, and is helping us with a quote to get those fixed as well. We also needed some electrical work for the AC, and the electrician they sent did a neat and tidy job. My husband is very particular about these things, but he was impressed with how everything was hooked up. We’ll be using them for some additional electrical work soon. For years, I put off getting AC because I thought it would be a hassle, but I’m so glad we finally did it. The process was smooth and easy, and I’m very happy with the service we received. Living in Florida, having reliable air conditioning is a must, and I couldn’t be more pleased with how everything turned out.