I am 88 years old and completely reliant on the honesty of others. Due to personal problems in family forgot to put vinegar in drain line so it completely stopped up and condensation backed up and leaked out. Called another company asking for a tech to come out and clean the line out. A tech came out and worked about an hour and told me there was a leak in a coil. Said they could fix it for about $600. I declined. I talked to someone in his company the next day and was told that he had seen the pictures and was told a fix was not viable and that I needed a new system at a cost of around $12,000. I decided to get other estimates for a new system and called Patrick's H &A. They sent out a rep named Lane. Lane checked out the air handler, made a few comments and then told me I did not need a new system and would not be able to sleep at night if he tried to sell me one. He called a tech named Dan who was 30 minutes away and waited for him to arrive. Dan checked out the system, agreed with Lane, put pipes back the way they should have been, spent quite a bit of time cleaning out the strongly stopped drain and said there was no other problem with the system and that it should be good for at least another 4 or 5 years. These guys from Patrick's spent more than 2 hours with my problem and because of what I had been through with the other "Pros" did not charge me. I did however sign up for their maintenance program which cost less than the other company charged me $220 for not taking care of the clogged pipe. I am so glad that I accidently found Patrick's H&A as this is a company with honesty and integrity and that is hard to find these days. Thanks Lane and Dan.

I’m new to Marion County. However, I’m not new to Florida, and all the fly by night businesses, shady operators and con men that have come and gone through this State. They give the Consumer unnecessary stress by constantly having to check, recheck and background check a worker that you invited into your home. People are jaded more than ever on who to trust with their hard earned money, and if they are earning it earnestly, or baiting them?! Nothing is worse than being hot, and being sold an appointment! I find it very refreshing that I was given excellent solid advice and was given an affordable fast fix! I received excellent customer service by this company. I’m pro Mom and Pop business. It’s especially awesome to find an honest, earnest group of folks who are willing to give their best, and do their best for you, and your family. It’s family of people, helping other families. That may be a small business to some folks, but they were all heart to me. Honestly it was a refreshing experience. This is what’s still right at home!

We had a leaking water heater and had Rich York come out to check on it. Turns out it was super old and we needed to replace it or fix it and replace it later. While he was here he checked our bathrooms and sinks to let us know any other issues that should be solved too. He wasn’t pushy or frustrated with question. You could tell he honestly wanted to help out. He quoted us a couple options for water heaters, we chose one and financed and it was really easy. He came back out 2 weeks later once it was delivered to install it. He was very professional, kept us updated on how it was going. I could tell it was a little more involved than a normal install. They had an electrician , I think Schwartz was his last name, run wires and Rich welded new pipes and cut them. It was a lot of work But he got it done and even He cleaned up after himself and stayed late to make sure it worked before he left. It was a great experience and we will call Patrick’s in the future for any help.Both of these guys deserve some lunch!

Thank you so much for being so AWESOME Andrew and Lane!! Only recently moved over from the UK, air conditioning stopped working last night. After waited all day for Home Depot to turn up, I had to look for a different company. I got Patrick's heating company number from Google and made an appointment. The receptionist was very helpful and professional and got us a slot straight away. Everything was very organised, messaged us and let us know when the technician was on the way. Andrew and Lane came and diagnosed the problem straight away and got it fixed just like that!!! Andrew thoroughly checked it, made sure it's working! Really absolutely AWESOME service and real experts with reasonable price!! I would not use another company as long as I live here. Highly recommend them to everyone!! Thanks again!!

Our 15 year old AC unit finally kicked the bucket! We reached out to Patricks. Within 45 minutes Mr. Chris was at our house. Everything from the first call, to Mr. Chris coming to assess the issue was a positive experience Mr. Chris explained every product to us in great detail walked us through the entire process. It was like having a friend explain it and not a sales man! Next day Mr. Ian and his crew showed up. Very kind and respectful, just a great group of guys. They had my AC unit up and running and all duct work replace in less then 24 hours. Mr. Tom installed the new tech-y thermostat and walked me through how to use it. This entire experience has comforted us, to know that we have trust worthy people to call when stuff goes wrong is amazing! Thank you all so much, you went above and beyond!

Craig came out to my house in Dunnellon to repair and replace leaking push button valves under my kitchen sink. The ones replaced were 18 yrs old and wearing out. He told me the price…it was reasonable and it remained the same after the work was complete. I have had bad experiences with other local companies in the past. I felt really comfortable and confident with Craig’s professionalism and expertise in the plumbing repairs needed. He answered any questions I had and he was easy going, pleasant to talk to. Underneath the sink is a lot nicer, leak-free, and clean looking now. Needless to say my 2 year search for a good, honest company is finally over. Patrick’s Heating & air conditioning is my new go to company for repairs, etc., Thank you very much Craig for the fantastic service.

I called TECO because I accidentally turned off the pilot light in my water heater… It’s a very old water heater… Nate came out very late tonight. By the time he left it was dark… Very professional, and I feel confident that this is the company that I want to install a new gas water heater… TECO gave me four phone numbers… I’ll save you the trouble just call this company because I called all four and this company was the most reasonable. They don’t charge exorbitant fees just to come out and take a look or charge additional by the hour … There has to be a lot said for that. Nate was kind enough to move the objects in his way and I can tell he knows his stuff. I’d give 10 stars if I could.

Shayne Bernhard is very knowledgeable, efficient and represents Patrick's Heating & Air well. Truthfully, if had my own air-conditioning company he would be working for me. I had several businesses in my time and understand that excellent employees is what makes a company successful. During heavy storm we experienced power surge causing damage to the air-conditioning unit. Saturday night at 9 pm I called to schedule an appointment for tomorrow. Within minutes of setting the appointment I received a call from Shayne Bernhard that he's arriving within an hour. He was thorough going through a process of elimination to isolate the faulty components.

I had a fantastic experience with this company! The first night I called, they scheduled me for the very next day. Our air conditioner had a clog and was leaking, but Andrew came out promptly and got everything cleaned up and running smoothly. The next day, we noticed a little bit of water again, and they didn’t hesitate to send Shayne out. He quickly identified the issue and had the pipe glued and fixed within minutes. Both technicians were professional, friendly, and knowledgeable. The customer service was top-notch from start to finish. I highly recommend this company—they truly care about their customers and go above and beyond!

Best company ever, saved me 100's per month with the new a/c installed a year ago, top of the line unit well worth it in my older mobile home, it kicks butt. .....Leo just came for my regular service...Just AMAZING service and person. If you need a good A/C Company call Patrick's Heating and Air. Offering other services also, which I will use them, electric and plumbing. You won't regret it!! Give them a try. 9/17/25 Update had my regular service along with electric and plumbing inspection all there guys are amazing. Nice, friendly very knowledgeable... can't go wrong with this company. Give them a try!!! Thank you all Barbara

I would 100% recommend this company to friends and family, very professional, helpful, informative, and willing to work with you. The best ac company i have ever been through. Dakota and Andrew came out the first day for diagnostics very friendly and professional. Found out many parts of ac was messed up so we decided to get a new unit. Dakota came later that night to get paper work filled out and got it installed the NEXT MORNING! Josh and the other guy (can not remember his name) were very efficient and clean with their work! I am very pleased with this company and the out come! Thank yall for everything!

Our air conditioner was not coming to temperature so we called Patrick’s air they gave me a time and chase our tech came much earlier told us exactly what the issues where and immediately began repairing. Within an hour our home was cooling off and he had explained everything he did and what to expect. Our first time dealing with Patrick’s as we just bought in March, can’t tell you how very impressed we are with the entire process. Will be using them as our regular repair service. Thank you to Chase who was so patient explaining what and why and being kind and thoughtful.

From the moment I called to schedule an after-hours visit, the entire experience was outstanding. Everyone I spoke with was kind, professional, and quick to respond. Shayne, the technician who came out, was an absolute pleasure, friendly, knowledgeable, and efficient. He diagnosed and fixed the issue quickly, and took the time to explain everything clearly. Even with it being an after-hours call, the pricing was fair for the level of service provided. I highly recommend this company if you’re looking for fast, reliable, and genuinely great customer care!

This is my second experience with Patrick's Heating & Air, and I must say, it was another great experience. Victor conducted an inspection on my attic fans and found 3 out of the 4 fans were not working. He explained the issues and options for future repair if I decided to pursue. I appreciated his detail to protect debris from falling on my personal items in the master bedroom closet and cleaning up the insulation that had fallen from the attic in the house and garage. Another positive experience and be assured I will be using this company in the future.

We needed a new ac unit and I’m glad we went with Patrick’s. From start to finish everyone we worked with was great! John Johnson was very knowledgeable about all the options and helped the process along quickly. Gardo and Dwayne came the next day after signing paperwork to install. They were very polite, respectful of our house and explained everything they were doing as they went along. Most importantly they were all three so very kind to our inquisitive children. Thank you all for doing a great job! Highly recommend Patrick’s

Craig did a fabulous job! He found the problem and fixed it quickly - despite a bit of neighborhood drama going on! He was polite and helpful - even taking time to help us corral an escaped puppy! No crazy upsell. He was a true pleasure to work with and I’ll be calling this company the next time we have a gas leak! The person who initially took my call also did a great job of listening and getting a service person to us quickly. I’m very impressed with this company and recommend them highly!

I had the pleasure of having Nate Gabriel from Patrick's Heating & Air Conditioning fix my clogged sinks and I couldn't be more satisfied with the service. Nate was informative, taking the time to educate me on the issue and presenting various options for resolution. His friendly demeanor and professionalism made the experience seamless. The job was completed efficiently and without any issues. I highly recommend Nate and Patrick's Heating & Air Conditioning for their exceptional service.

I’ve been having trouble with my AC and gave several companies a call! Patrick’s Heating and air customer service was top notch and even took into consideration my work schedule! They had someone out early in the afternoon and the technician Leo took care of things in a snap! He was kind, explained everything to me in detail, and even found different plans for me to maintain my AC unit in the future! Highly HIGHLY recommend! THANK YOU GUYS!

Patrick’s seems to know their stuff. When we had a problem with our tankless electric hot water heater, they came immediately and were able to advise us and install a new upgraded system that day. Subsequently we requested that they install a reverse osmosis filtration system plus a new kitchen sink and faucet. Their plumber Craig is knowledgeable and personable. I will highly recommend Patrick’s to anyone. Thank you, Tina Love

I highly recommend Patrick’s Heating and Air! Leo Vincent along with Chris Steven’s addressed the problem and found a solution. I would like to thank Ben Jones for the excellent service Patrick’s provided in my crisis going above and beyond what most other companies would have done. You truly are a 5 ⭐️ company. Also a big tanks to Tom Trumpy and Nathaniel for the excellent, professional work of installing the new unit!

The technician assessed the current health of my HWH. A date for a new HWH installation was agreed upon. Nothing more to add at this time. Nate is knowledgeable and articulate and readily answered all my questions. After further observation, I noticed that the HWH was not centered on the stand. I am certain, though, that Nate had a reason for this. Anyway, I would welcome Nate back at any time. R. Bailey

I recently had an outstanding experience with Patrick’s Heating & Air. The service was prompt, and they maintained complete transparency with pricing, which I truly appreciated. Leo, the technician, was exceptionally professional-his detailed diagnostics and clear communication set him apart. I highly recommend Patrick’s. Heating and Air for anyone in need of reliable and knowledgeable HVAC service.

These guys were good! We had a new A/C unit, ductwork, and a hot water tank with a WiFi thermostat installed in one day. The "A" team – Tom, Josh, Nathen, Jason, Dillon, and Dave – were great. Craig, the plumber, went above and beyond and even fixed our leaking hose spicket. It was pricey and hard on the checkbook, but the peace of mind and quality work is worth it. Thank you guys!

Sun Cool said they had to replace a connection they had made 3 years ago when they installed my mini split. They wanted to charge me a large amount for this even though they installed the connection. Tom said the connection could be tightened which solved the probelem and saved a lot of money. Also - thanks Tom for the recommendation for electrolites. I ordered some from Amazon.

⭐️⭐️⭐️⭐️⭐️ I couldn’t be happier with the service Chris and Leo provided! They were absolutely phenomenal — very professional, knowledgeable, and courteous throughout the entire process. It’s rare to find such reliable and dedicated people these days. If you ever need this type of service, don’t hesitate to reach out to them. Highly recommended!

I have used Patrick’s twice and very pleased both times. Their company cares about your needs and will find the problem and fix it quickly. Will definitely be using them in the future. I would also like to add that they do not ask for an outrageous emergency fee to come out after hours or on weekends. They charge a $49 fee and use that fee towards fixing the problem.

Patrick's heating and air conditioning company is the best I've come across in all the 40 years that I've lived in Florida. Dan was on time and fixed the problem with ease. He also explained everything he was doing and answered all of my questions. They are by far the best. I definetly recommend them. You will be very happy with their expertise and their prices.

Craig Herden from Patrick’s Heating and Air Conditioning was on time, very professional, and got the job done efficiently! He explained everything clearly and made sure the work was done right. I’m very satisfied with the service and highly recommend both Craig and Patrick’s Heating and Air Conditioning! Will definitely be recommending this company to others.

I've been with company for the past two years. I tell you the customer service is great! Craig was amazing working on my water softener, he work Diligently and efficiently! Especially under this hot weather. To the team, Gardo that placed my A/C while I was away from home thank you! I believe I’m in good hands.Chris Steven thank you again for walking me through.

I'm very impressed with Patrick's so far! Nate has come out to help us with emergencies twice now. They came out immediately, no super long waiting period. He was always so nice, gave super detailed explanations about what was wrong and how he recommended fixing it. Very professional and knowledgeable, which is what you want from your plumber in an emergency!