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Quality Air Conditioning Company
Maintaining a comfortable home requires around-the-clock temperature regulation and indoor air filtration. Since 1971, Quality Air Conditioning Company has been the HVAC contractor of choice for residents and business owners in the Fort Lauderdale, FL, area.
Business Details
Quality Air Conditioning Company
(954) 504-6314
https://www.qualityac.com/
Typical Job Cost
$65,000 – 1.5 million
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License Number
B840316
720 W McNab Rd, Fort Lauderdale, FL 33309
4.35
976 Reviews for
Quality Air Conditioning Company
89 Reviews for MAK Design + Build Inc.
Top Reviews
This is now my second excellent experience with Quality Air in the last month. I have a unit that I recently completely "Gut" renovated. Everything was replaced. The HVAC unit has been problematic since installation 18 months ago. The unit went down over Labor Day weekend. I called for an appointment and requested Steve who impressed me very much with his knowledge on my first call. The unit required a pumping mechanism for the condensation outflow. The existing piping was above the HVAC unit thereby going against gravity. This is why the unit was repeatedly having a clogged drain. It was installed improperly given the space restraints and the plumbing set up. Steve also installed an internal Blue Light system to prevent algae formation. His work was exceptional and again, I would highly recommend Quality Air. Harry J. Moraitis
Exceptional AC Installation! I had an amazing experience with my recent AC installation! From start to finish, the team was professional, punctual, and extremely knowledgeable. They took the time to explain everything clearly, answered all my questions, and made sure I understood how to operate the new system. The installation was done neatly and efficiently—no mess, no hassle. My home is already noticeably cooler, and the air quality feels so much better. What impressed me most was the team’s attention to detail and how committed they were to making sure everything was done right the first time. If you’re looking for reliable service, great communication, and top-notch workmanship, I highly recommend this company. They truly exceeded my expectations! Lorna
Let me tell you how my experience with my air conditioning service with Quality Air was... David Anthony troubleshoot my air conditioning and it happens that my compressor and starter was out of commission. He nailed all the problems that was the cause of the problem. Parts were ordered and installed great. He's really a great smart technician. Job was taken cared of and cleaned and treated with care. He does repairs with respect. I would give this company an unlimited amount of stars! Also customer service was pristine! Nadia was great with the scheduling and service call settings. I would call Quality Air for services if it comes down if I need service done for my air conditioning.
Had to install a new heat pump system. The work was completed quickly. There were two minor issues that were addressed on a subsequent call. City inspection passed on initial inspection. Jean was great to work with. Good people to work with. The work that was completed was excellent. The technician was great. Response time was outstanding. Had a question about the billing that was resolved quickly. I'm now enrolling in a preventative maintenance program. Highly recommend, very good people to work with. Chris just completed the semi-annual service. He was very through. We're good for another 6 months. Thanks Chris!
Great experience with the installation of a new Bosch 3 ton unit. The guys were professional, clean, respectful of the apartment and friendly. They kept me posting on progress. I highly recommend Quality Air. Round #2 was just as good. Great service and education. I highly recommend Quality for sales and service. Today Quality serviced the Bosch. Great experience. A very thorough servicing plus an educational bonus. I highly recommend Quality for sales and service. Round #3 was also great. I learn more from Chris every visit. I highly recommend Quality Air for sales and support.
Quality Air Conditioning did an amazing job with replacing my AC unit. The crew that worked and replaced my unit was very professional and did an excellent job from start to finish. They were clean, on time, knowledgeable, respectful, and most importantly, explained everything that I needed to know while they were replacing the AC unit. Quality Air Conditioning also provided financing tools and the process was much better than other AC companies in South Florida. I am very happy with the job and will use them again and recommend them in a near future. Thank you.
I have been using Quality A/C for many years and am completely satisfied with their level of professional service. Today Vincent G., Quality Air Conditioning, completed the maintenance service in my home. His commitment to detail, personal skills, and going above and beyond my expectation is much appreciated. I know I can count on Quality A/C from the time I call them to schedule an appointment to the completion of service. They are very organized in all they provide & committed to excellence. I am honored to provide a 5 star review. Debbie B.
We needed a new cooling unit in our condo and I have to say being in the bussiness, the Quality AC guys were great! everybody from the sales mgr Jean, down to the installers Boris and Salon were great!! I needed this done asap as we were heading out of town a couple of days later, they moved things around on there schedule to get it done! Everything was done and done well!! They stayed late to finish it as there was an issue draining the cooling system. Thank you!! Quality AC!!! Tony the plumber
Thiago came and serviced our chill tower. He noticed how disgusting not only the filter was (cleaned just 90 days ago) but how filthy the bowl was, and cleaned all the sediment out (construction nearby). We have a small community of 16 units and a tower in our parking lot. Thiago was thorough, worked hard (can't say the same for some other companies' techs) and seemed to actually care. He also made sure the last two units in our "line" were backflushed and working properly. Thanks, Thiago!
This is the first time I've had Quality Air service my HVAC unit and I can't say enough about Chris, the Maintenance Supervisor, who performed the service. You could tell from the get-go that Chris is not only knowledgeable about ac systems, but extremely conscientious and thorough in his work. He made excellent recommendations of things I could do to improve the functionality of my system. From now on, he'll be my go to for my HVAC system servicing and repair.
I called Saturday afternoon got a Monday morning appointment for AC not working. Steve, the tech was polite, friendly and fixed the unit within an hour. My only suggestion: he was not there at appointed time window. I figured he was likely still at another job. When I called that was confirmed, so I felt better. It would be nice if that happens the customer receives a call initiated by Company, just to let them know. Otherwise no issues and happy with service.
Due to recent departing from an air conditioning company I dealt with for over 3 years, I had to be diligent in choosing a replacement company. I was very pleased with Thiago. He gave a great initial impression and seemed both friendly and knowledgeable. He communicated with me, gave me options, then fixed the problem! It is to my understanding that he is new to the company, and it is my opinion you have chosen well! Thank you for your great service! -Lucille
Austin was beyond wonderful! Our AC stopped working out of nowhere, showing an error with the power source. Austin came by and not only figured out the problem (the transformer) but helped walk us the through each step to ensure we understood exactly what went wrong, how to check for signs in the future and know what we were paying for. The service was fast, prices were reasonable and he was so incredibly kind. Would book again!
AWESOME. I had an emergency with my inside unit leaking and causing a huge flood in my laundry room where the unit is. It was after hours but they still sent a fabulous tech out, (Quickly) and he fixed the problem. Extremely professional, well spoken and diligent. Honest! Explained what was going on, it was a clogged drain/pipe. Told me the cost and I approved the work. I HIGHLY RECOMMEND.
Andres was amazing. I discussed the humidity issues that I have had in my condo and diagnosed my problem. He is super knowledgeable and a really nice guy. My experience with Quality AC, since I began having them servic my existing system three years ago, has been top-notch. . I am going to have them install a new unit and redesign the ductwork to remediate my AC problem.
Excellent service from Quality Air Conditioning. Easy to set up the appointment and the Elvis, the technician kept me informed of his arrival. Quickly diagnosed and repaired the issue. Provided maintenance tips I can do between regular maintenance I have used Quality Air Conditioning for two installations and service for many years and they always come through.
We're very satisfied with the unbelievable results and the reasonable cost of your technician working on our ac unit, He essentially brought it back to life. We won't hesitate calling you again. I've talked with your quick response office staff, dealt with your knowledgeable technician and been advised with good options from Gene your supervisor. Very high rating!
Chris was extremely helpful in communicating everything I needed to know about the services he provided. He noticed that the installation of an ultra violet light would help keep my air flow clean and safe. He was prepared and completed the installation right away. Kudos to Chris and to Quality Air for another outstanding service so that I never have to worry!
Chris, our Quality Air technician was superb. Very knowledgeable, explained his work as he completed the task at hand. Talked about installing an ultra violet light for preventive maintenance. We are planning to do this upon our arrival next year and definitely want Chris to be scheduled to install. Thank you for the outstanding support. Elizabeth
Very bad service, discovered that the filter was filthy and nothing was serviced. The service guy even didn’t knock on the door to let us know he is here. He also left some foam filters and didn’t leave the frams for it. So very disappointed. Then an other services person came and corrected the problems. Very bad experience.
I’m having most satisfying experience with this company. I’m using them for years.Never disappointed. The staff is very friendly. The technician Christopher is very friendly and knowledgeable. I need to do maintenance on my air conditioner. He explained what he is going to do. Was excellent job. I highly recommend company
Showed up on time, loved they didn't try to up sale anything extra. I was almost worried when I told the tech it was an old unit, I was thinking man he is going to try to sell me a new unit. I was wrong, he diagnosed it and fixed it. I was Highly impressed with the tech and his work along with the company.
I had a team here same day, within a couple of hours of my request, fixing a leak in the hvac condensate line. They figured out a good solution for the problem; made a part that would solve the problem, and completed the installation successfully. Thanks for your quick response and your quick thinking.
they were quiet and efficient and installed the equipment without us hardly knowing they were here. There were some marks on the wall, nothing that can't be cleaned up. The gentlemen doing the work were personable and friendly and extremely competent. I would recommend them and the company to anyone.
Chris, from Quality Air came to service our AC unit today and recommended a UV light kit to kill mold and inhibit future mold growth in our unit. He patiently explained the purpose to us and showed us all the areas which had mold growing already. He was pleasant, professional and efficient.
Our Condo Association building has a chill tower which stopped working, and Quality sent techician Thiago the same day, who was very professional and a pleasure to deal with. He restored the system and all unit got A/C back. We will definitely hire them in the future as our vendor of choice.
It was inspection day. Frank came out to take care of last-minute details and meet the inspector. I am awaiting the results.:). It did not pass inspection, but finally did yesterday. Frank came out beforehand to make sure that it met the inspector's specifications.
This company takes care of veterans—thanks for the discount. You have my business moving forward. The technician named Henry R. Was courteous and knowledgeable — he allowed me to ask questions and he spoke out loud as he was troubleshooting. I learned much.
Andres did an excellent job during the maintenance schedule. Noticed an efficiency issue while taking measurements and found the cooling coils were dirty. He fully cleaned the coils which restored the efficiency measurements. He is an asset to your company
Worst Reviews
In March a new Bosch compressor was installed in my unit. I have been without AC for weeks and its 82 degrees in my unit.. Techs have been out numerous times always saying it something different. The original diagnosis was the freeze sensor that toggles the ac off so it doesn't freeze up. I could flick the breaker to get it running for another 12-24 hours. But at least I had AC. The tech messed with it on Friday and now it wont switch on and they wont put it back so I can bypass the sensor. I was told in early May that they were going to the office to get a new sensor and they would install the next day. Then for some reason the decision was made not to install the sensor, but instead diagnose a multitude of causes all that don't work, wiring from the thermostat, wiring from the building, sensor, panel. They keep pouring freon in to it daily. In June the tech arrived again and worked on it almost daily for a week. They arrive Friday evening and left again with no ac and no way to bypass the sensor. The tech said the office should call in a few minutes. No call all weekend and no one answers back from the on call requests. Got a call Monday morning they would be out between 12 -3pm to fix the problem finally. At 3:10 PM. The technician arrived and said it is not the problem. They were thinking after all this has been misdiagnosed about eight times so another night without AC. Tuesday tech showed up not in the morning as promised but in the afternoon. Guess what I still have no AC and its a new issue, water pressure to my unit and there is nothing they can do even though no one in my building is having any issues with water pressure.
I appreciate their honest feedback of my unit.  One supplier wanted to replace parts This company advises against it as it would not impact the performance of my unit. Update: Despite them advising me to not make any changes to my AC unit and me agreeing they took it upon themselves make repairs later that week while I was at work.  Based on this I have to take my 5 star down to the lowest rating. We reached an agreement on how much I would pay them for the unwanted work. I will work with another contractor to figure out why my AC is no longer working and to replace it later this year.  My apologies for the delayed update. Been a long 2 months.
Their service is serious HORRIBLE that they always different excuses delay again and again. Hard to trust them!!! 08/14/2025 They told my husband that they will change the parts on this Friday, but they told my husband will be next week on this Thursday. I chat with them on their website, try to know which day next week, they did not answer me but they contacted with my husband, and threaten him if i contact with them again , they will not have any help. That is it why I ask them which day next weekend to be sure they will not broken their promises again. They told my husband they would not service anymore.
Beware! BAD EXPERIENCE! Our AC stopped, we called Quality, they came and immediately said the compressor was shot and we needed a new AC. (charged $99.0 but did nothing) We live in condo, just so happens another AC company was in the building. We got a second opinion, they cleaned the drain now AC is working fine (no new AC needed). Quality then called the following Monday quoting $7000.00 for a new AC. I then found out same thing happened to another person in our building.
The worst company I have ever dealt with - period. No communication, incompetent staff, disinterested supervisors. Called on Saturday because I was in need of a company with 4.9 stars I thought they would be good. They were the opposite. Beware! I Pretty sure the reviews are self generated.
Have had repairs done over the last month. Two different parts and almost 2000 in repairs and today no air again. Someone was suppose to call me to let me know when it will be repaired and no one even calls you. Very disappointing.
If you have water cooled air conditioning don’t use this company. It’s been nothing but problems with them. They don’t know what they’re doing.
Wow, just wow. Jean knows. Jose Gonzales is a great tech, but in general/overall, the company needs to get more in line.
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
Victor Jung
- Helpful | April 17,2025
A couple of years ago, my neighbor had a large renovation project. He vetted various companies and finally chose MAK. They met every expectation in terms of design, timeliness, choice of best contractors,
craftsmanship, attention to detail, continual updating on progress, and sheer professionalism all provided with…
I was impressed with my neighbor’s experience and the way MAK handled
the entire renovation from start to finish. Their commitment to quality
and customer satisfaction was easy to see throughout the project.
Read More
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A Great Big Thank to the team at Quality Air in Pompano for replacing my AC unit that i had installed in January. ( compressor was defective) Thank you to the answering service on Saturday night for there kindness and professionalism to the after hours technician who came at night, so caring and kind, to the GM Dave , outstanding people skills, professionalism, over the top kindness and reassuring that everything would be corrected To Nadia in the office for her help and kindness to Dan (technician) changed out the old unit and put in the new one on Wednesday 5-14 along with adjusting the stand the unit sits on , such a kind man and no attitude, a pleasure throughout the whole process along with Salon assisting him . And finally as Dave had promised, he sent his service manager Gene out to my location to make sure i was please with the job.. Another sincere and outstanding person . Finally a big shout out to the other Jean for following up with me that day and the day after. This is a 5 star company with all stars working for this company. The new unit is working great. Again a Big thank you to the parties involved…. Your in good hands with Quality Air…